Overview
Dental Treatment Coordinator / Patient Sales & Insurance Specialist Jobs in Coral Gables at Gables Perfect Smile
About Us
We are a boutique dental office in Coral Gables focused on high-quality, personalized care in a calm, elevated environment. We combine clinical excellence with a luxury patient experience, and we are looking for a confident, warm, and highly capable team member who can help patients move forward with the care they need.
We are seeking someone who is part treatment coordinator, part dental sales closer, part insurance coordinator, and part patient relationship specialist. This is a key role for someone who knows how to build trust, communicate value, present treatment clearly, and help patients say yes to dentistry that improves their health and confidence.
Job Overview
We are seeking an energetic and detail-oriented Dental Treatment Coordinator / Patient Sales & Insurance Specialist to join our dynamic dental team. In this vital role, you will serve as the primary point of contact for patients, guiding them through treatment plans, explaining insurance benefits ( PPO out of network), and ensuring a smooth administrative process. Your enthusiasm and excellent communication skills will help patients feel confident and cared for while maximizing practice revenue through effective treatment presentation and insurance coordination. This position offers a rewarding opportunity to make a positive impact on patients’ oral health journeys while working in a high end, supportive environment.
Key Responsibilities
- Greet patients warmly and establish rapport to create a welcoming atmosphere
- Call Patients from leads, schedule them and pre-approve for financing options when needed.
- Explain treatment options clearly, addressing patient questions and concerns with enthusiasm
- Coordinate dental insurance benefits, verify coverage, and assist with claims processing to optimize patient benefits ( PPO out of network mostly)
- Present financial options and treatment plans confidently to encourage patient acceptance
- Schedule appointments efficiently while managing patient flow to ensure timely care delivery
- Support administrative tasks such as updating patient records, processing payments, and managing insurance documentation
- Collaborate with the dental team to ensure seamless communication about patient care and financial arrangements
Ideal Candidate
- Previous experience in a dental office setting is required
- Experience as a treatment coordinator, insurance coordinator, patient care coordinator, or dental front office lead strongly preferred
- Strong sales ability and confidence in closing treatment
- Excellent communication and people skills
- Strong understanding of dental insurance, breakdowns, and benefit verification
- Comfortable discussing larger treatment plans and financial arrangements
- Organized, detail-oriented, and proactive
- Professional appearance and polished demeanor
- Able to multitask in a fast-paced, patient-centered environment
- Familiarity with dental software and standard office systems preferred
- Proven ability to support medical administrative functions with accuracy and professionalism
- Office experience demonstrating excellent organizational skills and attention to detail
- Knowledge of dental office operations, including treatment planning and insurance billing, is a significant advantage
- Exceptional communication skills with the ability to explain complex information clearly and positively
What We’re Looking For
- Someone who can increase case acceptance
- Someone who is comfortable talking about money with professionalism and empathy
- Someone who can make patients feel cared for, understood, and confident
- Someone who takes ownership and thrives in a boutique, high-expectation environment
- Someone who believes in quality over quantity and genuine patient care
Why Join our office
- Beautiful boutique office in Coral Gables
- Supportive, growth-oriented team
- High-quality dentistry and advanced treatment options
- Opportunity to play a major role in practice growth
- Performance-based bonus potential
- A more personalized, elevated style of dentistry
Join us if you’re passionate about helping patients achieve their best smile while thriving in a lively, supportive environment. Your dedication will be instrumental in delivering outstanding patient care and ensuring the success of our practice!
Pay: $19.00 – $24.00 per hour
Benefits:
- Employee discount
- Opportunities for advancement
- Paid time off
Work Location: In person
Title: Dental Treatment Coordinator / Patient Sales & Insurance Specialist
Company: Gables Perfect Smile
Location: Coral Gables
