Overview
Dental Receptionist Jobs in Washington, PA at Washington Dental
Overview
We are seeking a dedicated and professional Dental Receptionist to join our healthcare team. The ideal candidate will possess excellent communication skills, a strong background in medical administrative support, and a passion for delivering outstanding patient service. As a Dental Receptionist, you will serve as the first point of contact for patients, managing appointment scheduling, insurance verification, and medical records with precision and care. This role offers an engaging environment where your organizational skills and attention to detail will contribute significantly to the smooth operation of our dental practice.
Responsibilities
- Greet patients warmly and professionally, ensuring a positive first impression.
- Schedule and confirm patient appointments using dental practice management software such as Dentrix or Eaglesoft.
- Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring accurate billing processes.
- Manage patient check-in and check-out procedures efficiently while maintaining confidentiality in accordance with HIPAA regulations.
- Handle multi-line phone systems with professionalism, providing clear and courteous communication.
- Maintain accurate and organized medical records, including documentation review and filing of dental and medical information.
- Assist with billing procedures, including medical collection processes, CPT coding, ICD coding, and Meditech or Epic EMR systems documentation.
- Support office management tasks such as inventory control, filing, and maintaining a clean, organized front desk area.
- Collaborate with clinical staff to facilitate smooth patient intake processes and care plan documentation.
- Demonstrate proficiency in computer skills such as Microsoft Office Suite and dental software like Dentrix or Eaglesoft for efficient office operations.
Qualifications
- Prior experience in a dental clinic or healthcare setting is highly preferred; clinic experience is advantageous.
- Strong knowledge of dental terminology, medical terminology, ICD-10/ICD-9 coding, CPT coding, and medical billing procedures.
- Familiarity with electronic health record (EHR) systems such as Epic, Meditech, eClinicalWorks, Athenahealth, or similar platforms.
- Excellent customer service skills with the ability to handle sensitive information discreetly under HIPAA guidelines.
- Bilingual abilities are a plus to effectively serve diverse patient populations.
- Proficient in office management tasks including appointment scheduling, insurance verification, filing, and data entry using 10-key typing skills.
- Demonstrated clerical experience with multi-line phone systems and front desk operations.
- Strong organizational skills with attention to detail in documentation review and medical records management.
- Ability to work efficiently in a fast-paced environment while maintaining professionalism at all times. Join our team to provide exceptional administrative support that enhances patient experiences while ensuring the efficient operation of our dental practice!
Pay: $22.00 – $27.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
Title: Dental Receptionist
Company: Washington Dental
Location: Washington, PA
