Overview
Dental Receptionist Jobs in Atwater, CA at The Plus Group
Job Summary:
We are seeking a friendly, organized, and dependable Bilingual Dental Receptionist to join our dental team. The ideal candidate is fluent in both English and Spanish, provides outstanding customer service, and enjoys helping patients feel welcome and comfortable. This role serves as the first point of contact for patients and plays a key part in ensuring the office operates efficiently.
Key Responsibilities:
- Greet patients warmly and provide exceptional customer service.
- Answer incoming phone calls and respond to patient inquiries in both English and Spanish.
- Schedule, confirm, and manage patient appointments.
- Verify dental insurance benefits and eligibility.
- Check patients in and out while maintaining accurate patient records.
- Collect copayments, balances, and process payments.
- Coordinate with the dental team to ensure an efficient daily schedule.
- Maintain patient confidentiality in accordance with HIPAA regulations.
- Manage recall appointments and patient follow-up communications.
- Keep the reception area clean, organized, and welcoming.
- Perform general administrative duties including filing, scanning, and data entry.
Qualifications:
- Fluent in both English and Spanish (required).
- Previous dental receptionist or dental office experience preferred.
- Knowledge of dental terminology and insurance verification is a plus.
- Experience with dental practice management software (Dentrix, Eaglesoft, Open Dental, or similar) preferred.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Professional appearance and positive attitude.
- High school diploma or equivalent required.
Skills:
- Customer service excellence
- Appointment scheduling
- Insurance verification
- Phone etiquette
- Computer proficiency
- Attention to detail
- Time management
- Teamwork
- Problem-solving
Schedule: Mon-Fri 8am-5pm
$21 an hour
#TPGMOD1
Pay: $21.00 per hour
Benefits:
- Health insurance
Work Location: In person
Title: Dental Receptionist
Company: The Plus Group
Location: Atwater, CA
