Overview
Dental Insurance Coordinator / Front Desk Receptionist Jobs in New York, NY at Tribeca Smiles
Position Overview
We are seeking an experienced, detail-oriented Dental Insurance Coordinator / Front Desk Receptionist with 2–3 years of dental office experience. The ideal candidate is highly organized, professional, patient-focused, and comfortable managing insurance verification, patient scheduling, and front desk operations in a fast-paced dental practice.
Key Responsibilities
Insurance & Financial Coordination
- Verify dental insurance benefits and eligibility prior to appointments
- Submit, track, and follow up on insurance claims
- Review EOBs and resolve claim denials or outstanding balances
- Obtain pre-authorizations when required
- Explain treatment estimates, insurance coverage, and patient financial responsibility
- Maintain accurate insurance information and patient records
Front Desk & Patient Experience
- Greet patients warmly and provide exceptional customer service
- Answer incoming calls and respond to patient inquiries
- Schedule and confirm appointments
- Manage patient check-in and check-out procedures
- Collect copayments, balances, and payments
- Maintain patient confidentiality and HIPAA compliance
Administrative Duties
- Manage daily schedules and appointment flow
- Follow up with unscheduled treatment and recall patients
- Update patient records and documentation
- Assist with reports and administrative projects as needed
- Coordinate with clinical team to ensure smooth patient flow
Qualifications
- 2–3 years of dental office experience required
- Experience with dental insurance verification and claims processing
- Knowledge of PPO insurance plans and treatment plan presentation
- Strong phone and communication skills
- Excellent organizational and multitasking abilities
- Proficient with dental practice management software (Dentrix, Open Dental, Eaglesoft, or similar)
- Knowledge of dental terminology and procedures preferred
- Professional appearance and positive attitude
Compensation & Benefits
- Competitive hourly pay based on experience
- Performance bonuses available
- Paid time off
- Professional growth opportunities
- Supportive team environment
Ideal Candidate
You are friendly, proactive, detail-oriented, and enjoy helping patients navigate their insurance benefits while creating an outstanding patient experience from the moment they contact the office.
To Apply:
Please Call 212 473-4444 and submit your resume along with a brief summary of your dental insurance and front desk experience.
Job Type: Full-time
Pay: $25.00 – $31.40 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
Work Location: In person
Title: Dental Insurance Coordinator / Front Desk Receptionist
Company: Tribeca Smiles
Location: New York, NY
