Overview
Dental Assistant/Receptionist Jobs in Ann Arbor, MI at Integrative Dentistry
Overview
We are looking for a well-rounded team member to work as Dental Assistant/Scheduling Coordinator in our smaller dental practice. We are undergoing a transition of ownership, and this is a unique opportunity to join and help shape our future. This energetic position combines front desk administrative support with clinical assistance, providing an engaging environment for those passionate about dental care and customer service. Our practice is called Integrative Dentistry, where we focus on nurturing wellness beyond your smile.
Responsibilities
- Greet patients warmly, verify insurance coverage, and manage appointment scheduling using dental practice management software (Eaglesoft).
- Assist dental providers during procedures by preparing instruments, sterilizing equipment, and maintaining a clean operatory environment.
- Manage patient records accurately within Eaglesoft, ensuring HIPAA compliance and confidentiality.
- Answer multi-line phone systems with professionalism, provide excellent patient service, and coordinate appointment follow-ups and care plans.
- Review documentation for accuracy, update medical histories, and facilitate communication between patients and providers regarding treatment plans and insurance details.
Requirements
- Experience in a dental clinic/office with strong knowledge of dental terminology
- Familiarity with EMR/EHR systems including Dentrix, Eaglesoft, Meditech, Epic, Athenahealth or similar platforms
- Ability to perform basic insurance verification, billing, collections, and documentation review with attention to detail.
- Excellent computer skills including proficiency in Google Suite
- Strong organizational skills with experience managing dental records and office administration tasks
- Exceptional patient service skills coupled with professional phone etiquette and effective communication abilities
- Prior dental assisting experience is preferred; familiarity with health information management standards such as HIPAA is essential
- Ability to handle multiple priorities efficiently in a fast-paced environment while maintaining accuracy.
Join us in creating a space for patients seeking whole-body dental care and an exceptional experience!
Pay: $21.00 – $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- On-the-job training
- Paid time off
- Uniform allowance
Work Location: In person
Title: Dental Assistant/Receptionist
Company: Integrative Dentistry
Location: Ann Arbor, MI
