Overview
Data & Reservation Specialist Jobs in Phoenix at Mercy House
Status: Part-Time, Non-Exempt | Payrate: $21.00 / Hour | Schedule: Monday 8 am – 12 pm; Tuesday – Friday 2 pm – 6 pm
Reports to: Program Manager
Department: Emergency Services
Region: Maricopa County
Job Summary: The Data & Reservation Specialist is the point person for all data entry into the Homeless Management Information System (HMIS) for a designated Mercy House program. This position is responsible for data collection and data entry into HMIS, generates reports from HMIS and other platforms. The Data & Reservation Specialist works collaboratively with Mercy House staff in recording services provided, clients served, and program outcomes.
Essential Duties and Responsibilities:
Program Data Entry and Reporting
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Reviews HMIS intake forms to ensure accuracy of data collected
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Enters intake/enrollment data into HMIS daily
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Scans and uploads vital guests’ documents to HMIS daily
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Ensures HMIS data quality management
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This role is the lead point of contact for Senior Bridge HMIS quality assurance and meets regularly with Data Manager
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Responsible for entering all Bed Nights, Case Notes and Services provided into HMIS and any other databases
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Follows up with staff as needed to ensure needed documents and updated forms are kept to agency standard
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Meets data entry deadlines
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Responsible for data reporting including Key Performance Indicators
Miscellaneous
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Attend program specific staff meetings and staff meetings
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Attend Maricopa CoC meetings as needed
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Attend HMIS and program data specific training
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Perform ad hoc projects as appointed by Supervisor
Education and Experience
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Strong analytical skills and data experience
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Strong computer, typing, and data processing skills
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Proficiency in Microsoft Word, Excel, Outlook, and Internet-based browsers
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Possess a high level of understanding for individuals served with urgent multiple case management and health needs
General
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Ability to work effectively with a diverse population
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Plan, organize and prioritize duties
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Clearly communicate information and instructions verbally and in written form
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Strong verbal communication and interpersonal skills
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Ability to multi-task in a fast-paced environment
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Attention to detail
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Fluency in Spanish is of significant value
Physical Requirements
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Ability to lift, bend, push, and pull up to 25 pounds
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Prolonged periods sitting at a desk and working on a computer
Title: Data & Reservation Specialist
Company: Mercy House
Location: Phoenix
