Overview
Customer Support & Office Coordinator Jobs in Gaylord, MI at Northern Staffing Services
Job Overview
Northern Staffing Services is partnering with a company in the Gaylord area to fill a Customer Support & Office Coordinator position. This role is essential in ensuring smooth daily operations, providing exceptional customer service, and maintaining an organized office environment. The successful candidate will serve as the first point of contact for clients and visitors, manage administrative tasks efficiently, and support various office functions to foster a productive and welcoming workplace. This position offers an opportunity to develop versatile skills in office management, customer relations, and administrative coordination within a professional setting.
Responsibilities
- Greet visitors and clients professionally, ensuring a positive first impression
- Manage multi-line phone systems, directing calls accurately and courteously
- Handle front desk duties including mail distribution, package receipt, and visitor sign-in
- Maintain organized filing systems, both physical and digital, ensuring easy retrieval of documents
- Support bookkeeping activities using QuickBooks and perform data entry with high accuracy
- Assist with calendar management, scheduling appointments, meetings, and events
- Provide excellent customer support via phone, email, or in person by addressing inquiries promptly
- Manage office supplies inventory and coordinate procurement as needed
- Oversee general office management tasks such as proofreading documents and maintaining cleanliness
- Utilize Microsoft Office Suite and Google Workspace for document creation, editing, and collaboration
- Ensure proper phone etiquette and professional communication at all times
Requirements
- Proven experience in office management, administrative support, or clerical roles
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace tools
- Experience with QuickBooks for bookkeeping and data entry tasks
- Excellent organizational skills with the ability to prioritize multiple responsibilities effectively
- Exceptional phone etiquette and customer service skills to handle inquiries professionally
- Strong attention to detail with proofreading and data accuracy capabilities
- Familiarity with multi-line phone systems, filing procedures, and calendar management software
- Previous personal assistant or front desk experience is advantageous
- Ability to work independently while collaborating effectively within a team environment
This position offers valuable experience supporting both administrative functions and customer relations within a professional setting. We welcome candidates who are proactive, organized, and eager to contribute to our team’s success. APPLY TODAY!
Pay: From $22.00 per hour
Experience:
- Executive administrative support: 1 year (Required)
- Accounts payable: 1 year (Preferred)
- Accounts receivable: 1 year (Preferred)
- Office management: 1 year (Required)
- QuickBooks: 1 year (Preferred)
Work Location: In person
Title: Customer Support & Office Coordinator
Company: Northern Staffing Services
Location: Gaylord, MI
