Overview
Customer Service & Scheduling Coordinator – Home Inspection Company Jobs in Miami at South Florida Inspectors
Customer Service & Scheduling Coordinator
Company: South Florida Inspectors
Industry: Home Inspection Services for Real Estate Transactions
Location: Miami, FL — West Kendall Office, Kendall Drive & 162nd Ave.
Position Type: Full-Time
Compensation: $25.00–$29.50 per hour, plus weekly performance bonus
About South Florida Inspectors
With over 2,700 five-star reviews and an immaculate reputation, South Florida Inspectors today is one of the fastest-growing and most trusted home inspection companies in South Florida, serving Miami-Dade, Broward, and Palm Beach. We provide professional home inspection services for real estate transactions and are known for our professionalism, speed, reliability, detailed reports, and high-end client experience.
We are looking for someone who wants more than just a job. We want someone who wants to be part of a winning team, represent a respected local brand, and help us continue delivering the level of service that keeps clients, real estate agents, and partners coming back.
About the Role
We are looking for an energetic, extroverted, and highly professional Customer Service & Scheduling Coordinator to join our office team.
As our Customer Service & Scheduling Coordinator, you will be the first voice our clients, real estate agents, buyers, sellers, homeowners, and partners hear when they contact our company. The right candidate will be warm, confident, organized, and able to make people feel cared for from the very first conversation.
This position focuses on inbound calls, educating clients on our inspection services, and booking inspections while delivering an exceptional level of customer service. There is absolutely no cold-calling or high-pressure sales involved.
Key Responsibilities
- Inbound Management: Answer incoming calls, texts, and emails with warmth, high energy, and professionalism.
- Smart Scheduling: Guide real estate agents, buyers, and homeowners to the right inspection services and manage our master inspection calendar efficiently.
- Client Care: Explain services, pricing, and availability clearly without sounding scripted or pushy.
- Follow-Up: Outbound follow-up with warm leads and agents to finalize pending schedules.
- Team Coordination: Collaborate with our field inspectors and office staff to ensure smooth logistics.
Who We Are Looking For
- The Ultimate Communicator: You possess flawless phone etiquette and have a natural ability to make people feel heard and valued.
- High Energy & Extroverted: You thrive in a fast-paced office environment and genuinely enjoy talking to people all day.
- Detail-Oriented & Organized: You can seamlessly multitask between phone calls, CRM software, and calendar management.
- Bilingual (English/Spanish): Strongly preferred to best serve our South Florida market.
Backgrounds We Love
While we will fully train the right person, we find candidates with backgrounds in the following industries excel in this role because of their focus on client care, discretion, and scheduling precision:
- Real Estate & Hospitality: Real estate transaction services, brokerage admin, luxury hospitality, or high-end concierge services.
- Premium Home Services: Appointment setting for roofing, solar, HVAC, or insurance restoration.
- Medical / Aesthetics: Medical office scheduling, plastic surgery/med spa coordinators, or dental front office.
What We Offer
- Competitive Pay: $25.00–$29.50/hr (based on experience and communication skills).
- Weekly Bonuses: Financial rewards based on booking performance and client experience goals.
- Paid Time Off – Paid Vacations
- Great Culture: A positive, supportive team environment in a beautiful West Kendall office.
- Growth: Hands-on training and long-term career advancement opportunities.
How to Apply
Please submit your resume along with a brief message explaining why your energy and background make you the perfect fit for South Florida Inspectors.
Pay: $24.00 – $29.50 per hour
Benefits:
- Paid time off
Work Location: In person
Title: Customer Service & Scheduling Coordinator – Home Inspection Company
Company: South Florida Inspectors
Location: Miami
