Overview
Customer Service Representative Jobs in Mount Pleasant, MI at Gardner-White Furniture
Overview
We are seeking a dedicated and professional Customer Service Representative to join our team. In this role, you will serve as a point of contact for our guests, providing exceptional support and ensuring a positive experience at every interaction. The ideal candidate will possess strong communication skills, excellent organizational abilities, and a proactive attitude toward problem-solving. This position offers an opportunity to contribute to a sales-focused environment while utilizing your operational and clerical skills and experience.
Responsibilities
- Respond promptly and courteously to customer inquiries via phone, email, and in-person interactions.
- Manage front desk operations, including greeting visitors, handling incoming calls, and maintaining a professional reception area.
- Utilize computer skills to update customer records, process data entry tasks, and support administrative functions.
- Support office management tasks such as filing, proofreading documents, and managing correspondence.
- Provide customer support by addressing concerns efficiently and escalating issues when necessary.
- Demonstrate excellent phone etiquette while handling multi-line phone systems professionally.
- Process payments, schedule deliveries and services, and communicate order updates professionally and efficiently.
Requirements
- Proven experience in customer service roles within office environments or as a receptionist.
- Excellent organizational skills with the ability to multitask effectively in a fast-paced setting.
- Exceptional phone etiquette combined with strong verbal and written communication skills.
- Ability to handle confidential information discreetly and professionally.
- Experience with front desk operations.
- If you are enthusiastic about delivering outstanding customer support while managing administrative tasks efficiently, we encourage you to apply today. Join our team and help us create a welcoming environment that values professionalism and exceptional service.
Pay: From $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Title: Customer Service Representative
Company: Gardner-White Furniture
Location: Mount Pleasant, MI
