Customer Service Representative / Administrative Assistant

• Manage heavy call and email volume in a professional and timely manner
• Greet and assist customers and visitors in a professional manner
• Assists internal and external customers with information or document requests
• Schedule appointments, meetings, and calendars as needed
• Process incoming/outgoing mail
• General Office Organization
• Phones, emails and correspondence

Requirements

• 1-2 years of customer service experience in an office environment with emphasis in transportation or freight forwarding preferred
• Ability to type minimum of (40) words per minute, 10-key by touch
• A minimum of 1 year experience working in an office environment is required.
• Moderate to advanced knowledge of customer service practices
• Ability to assist in all areas of warehouse and administrative operations
• Proficient computer skills and in-depth knowledge of relevant software such as MS Outlook, Excel and Word
• Knowledge of standard office administrative practices and procedures
• Willing and able to work with all personality types in a professional, effective manner

Benefits