Overview
Customer Service Representative Jobs in Keller at Windshields R Us
Overview
Join our dynamic team as a Customer Service Representative and become the friendly, efficient voice of our organization! In this vital role, you will serve as the first point of contact for clients and visitors, providing exceptional support through various communication channels. Your enthusiasm, organizational skills, and commitment to outstanding service will help foster positive relationships and ensure smooth daily operations. Whether managing front desk duties or assisting with administrative tasks, you’ll play a key role in creating a welcoming environment and supporting our team’s success.
Responsibilities
- Greet visitors and clients warmly, ensuring a professional and friendly atmosphere at all times
- Handle multi-line phone systems with confidence, directing calls accurately and courteously
- Manage front desk operations, including check-ins, appointment scheduling, and visitor sign-in procedures
- Maintain organized filing systems, data entry records, and ensure accurate documentation using Microsoft Office and Google Workspace tools
- Support office management tasks such as calendar management, appointment setting, and basic bookkeeping using QuickBooks or similar software
- Assist with clerical duties including proofreading documents, managing correspondence, and performing general administrative support
- Provide excellent customer service by addressing inquiries promptly and professionally via phone or email
Experience
- Prior office experience or administrative support roles demonstrating strong organizational skills and attention to detail
- Proven customer service experience in a fast-paced environment with excellent phone etiquette
- Familiarity with multi-line phone systems, data entry, filing, and basic bookkeeping practices
- Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace applications
- Bilingual abilities are highly valued to effectively communicate with diverse clients and team members
- Experience as a dental or medical receptionist or personal assistant is a plus but not required
- Strong time management skills with the ability to prioritize tasks efficiently in a busy setting
Join us to be part of an energetic team dedicated to delivering top-tier customer support while developing your professional skills. We’re committed to fostering a positive work environment where your contributions truly make a difference!
Work Location: In person
Title: Customer Service Representative
Company: Windshields R Us
Location: Keller
