Overview
Customer Service Representative Jobs in Van Wert, OH at NDT Residential
Job Summary
We are seeking an energetic and dedicated Customer Service Representative to join our dynamic team! In this vital role, you will serve as the first point of contact for our valued clients, providing exceptional support and ensuring a positive experience at every interaction. Your enthusiasm, organizational skills, and ability to handle multiple tasks with professionalism will help foster strong relationships and promote customer satisfaction. This paid position offers an exciting opportunity to develop your administrative and customer service skills in a fast-paced environment.
Responsibilities
- Greet visitors and callers with a friendly, professional demeanor, ensuring excellent phone etiquette and customer support.
- Manage multi-line phone systems efficiently, directing calls accurately and promptly.
- Handle data entry, filing, and record-keeping using Microsoft Office, Google Workspace, and other office management tools.
- Assist with calendar management, appointment scheduling, and basic bookkeeping tasks such as invoicing or tracking payments.
- Support office operations by performing clerical duties including proofreading documents, organizing files, and maintaining office supplies.
- Provide administrative assistance as needed, including typing correspondence, managing emails, and supporting team members with personal assistant tasks.
- Maintain a clean and organized front desk area while ensuring smooth office flow through effective time management.
Experience
- Previous office experience or clerical experience is preferred; familiarity with front desk operations is highly advantageous.
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and data entry skills.
- Experience working with multi-line phone systems and providing excellent customer service in a professional setting.
- Bilingual abilities are a plus to serve diverse client needs effectively.
- Knowledge of QuickBooks or bookkeeping software is beneficial but not required.
- Demonstrated organizational skills with attention to detail; ability to multitask efficiently while maintaining accuracy.
- Prior experience as a medical receptionist or dental receptionist is a plus; personal assistant experience also valuable. Join us in delivering outstanding customer service while growing your career in a supportive environment that values your contributions!
Pay: $45,000.00 – $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
Title: Customer Service Representative
Company: NDT Residential
Location: Van Wert, OH
