Overview
Customer Service Representative Jobs in New York at Adrián ram llc
Overview
Join our dynamic team as a Customer Service Representative and become the friendly, helpful voice that makes every customer interaction positive and productive! In this vital role, you will serve as the first point of contact for clients, providing exceptional support through various communication channels. Your enthusiasm, organizational skills, and attention to detail will help ensure smooth office operations and outstanding customer experiences. This paid position offers an exciting opportunity to develop your administrative and customer service skills in a fast-paced environment.
Duties
- Handle incoming calls using multi-line phone systems with professionalism and courtesy, ensuring each caller feels valued and understood
- Manage front desk operations, greeting visitors and directing them appropriately while maintaining a welcoming atmosphere
- Provide customer support by answering inquiries, resolving issues promptly, and offering product or service information
- Perform data entry tasks using Microsoft Office, Google Workspace, and other computer applications to update records accurately
- Assist with office management duties such as filing, proofreading documents, calendar management, and organizing appointments
- Support clerical functions including filing, photocopying, and maintaining organized records to streamline daily operations
- Contribute to bookkeeping and basic office accounting tasks using QuickBooks or similar software to ensure accurate financial records
Requirements
- Proven experience in office management, administrative support, or customer service roles with excellent organizational skills
- Strong computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and data entry skills
- Experience with multi-line phone systems, front desk responsibilities, and phone etiquette essential for professional communication
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Knowledge of QuickBooks, bookkeeping, or medical/dental receptionist experience is a plus but not mandatory
- Demonstrated ability to manage time efficiently while handling multiple tasks in a fast-paced environment
- Previous clerical experience including filing, proofreading, calendar management, and office support preferred
Join us today to be part of a vibrant team dedicated to delivering top-tier customer service while advancing your administrative career!
Job Type: Full-time
Pay: $24.65 – $29.69 per hour
Work Location: In person
Title: Customer Service Representative
Company: Adrián ram llc
Location: New York
