Overview
Customer Service Representative Jobs in Portales, NM at C & S Incorporated
Overview
We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your ability to manage inquiries, maintain accurate records, and assist with various administrative tasks will be crucial in ensuring customer satisfaction and operational efficiency.
Responsibilities
- Respond promptly to customer inquiries via phone, email, or in-person, providing accurate information and resolving issues effectively.
- Accurately handle cash transactions and deposits, ensuring secure and accountable management of company funds.
- Perform data entry tasks to maintain up-to-date customer records and files.
- Maintain organized filing systems for easy retrieval of information.
- Collaborate with team members to improve customer service processes and enhance overall client experience.
- Handle administrative duties as assigned, contributing to the smooth operation of the office.
Qualifications
- Proven experience in a customer service role
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Proficient in data entry with attention to detail
- Excellent communication skills, both written and verbal, with a focus on providing clear information to clients.
- Experience in clerical work or similar administrative roles is beneficial.
- A positive attitude and a commitment to delivering high-quality service are essential for success in this position.
Join us in creating a welcoming environment for our customers while enhancing your skills in a supportive team setting!
Job Type: Full-time
Pay: $14.00 – $16.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Portales, NM 88130 (Required)
Ability to Relocate:
- Portales, NM 88130: Relocate before starting work (Required)
Work Location: In person
Title: Customer Service Representative
Company: C & S Incorporated
Location: Portales, NM
