Overview
Customer Service/Data Entry Specialist Jobs in Ocala, FL at Ofab, Inc.
Ofab is looking for a dependable, detail-oriented Customer Service/Data Entry Specialist to join our team. This position is ideal for someone who enjoys helping customers, staying organized, and working in a fast-paced office environment. The successful candidate will have excellent communication skills, strong computer proficiency, and the ability to manage multiple priorities while maintaining accuracy.
Key Responsibilities
- Answer incoming calls, greet visitors, and provide friendly, professional customer service.
- Return customer calls and respond to inquiries in a timely manner.
- Enter sales orders accurately and create, update, and confirm work orders using Microsoft Excel, Microsoft Word, and production software.
- Print, organize, and assemble work orders for production.
- Enter and maintain pricing information on sales orders.
- Verify order details to ensure accuracy and completeness before processing.
- Maintain organized filing systems for efficient record keeping and document retrieval.
- Perform data entry and general administrative support duties.
- Review data regularly to ensure proficiency and maintain data integrity.
- Assist with basic office operations and complete additional administrative tasks as assigned.
Qualifications
- Previous customer service and data entry experience preferred.
- Strong computer skills, including proficiency in Microsoft Excel, Microsoft Word, and database software.
- Experience with ERP systems or order entry software is a plus.
- Excellent typing, organizational, and time management skills.
- Strong attention to detail and commitment to accuracy.
- Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
- Basic math skills for verifying quantities, processing orders, and calculating time cards.
- Positive attitude, dependable work ethic, and willingness to work as part of a team.
If you are organized, customer-focused, and enjoy keeping operations running smoothly, we would love to hear from you. Apply today to become an important part of our team!
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Data entry: 1 year (Required)
- Customer Service: 1 year (Required)
- Manufacturing background: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person
Title: Customer Service/Data Entry Specialist
Company: Ofab, Inc.
Location: Ocala, FL
