Customer Service Assistant

Description:

Position Overview

We are seeking a Customer Service Assistant to support customer communications, appointment scheduling, and daily office operations. This role is ideal for someone who enjoys helping others and providing excellent service.

Key Responsibilities

• Assist customers with general inquiries by phone, email, and in person
• Schedule appointments and maintain customer records
• Provide professional follow-up communication regarding appointments and services
• Support administrative and office coordination tasks
• Direct customer inquiries to the appropriate team members
• Help maintain a welcoming and customer-focused environment

Requirements:

• Strong communication and interpersonal skills
• Professional, organized, and customer-focused attitude
• Basic computer skills, including email and data entry
• Ability to multitask and work effectively in a team environment
• Previous customer service experience is preferred but not required