Overview

Customer Service & Administrative Support Coordinator Jobs in Brighton, MI at Express Employment Professionals

About the Opportunity

A growing manufacturing company is seeking a dependable and detail-focused individual to join their office team in a Customer Service & Administrative Support role. This is a great opportunity for someone who enjoys variety in their day, thrives in a fast-paced environment, and takes pride in providing excellent support to both customers and internal teams.

This position offers a consistent Monday–Friday schedule of 7:00 AM – 4:00 PM.

If you are organized, accurate, and enjoy balancing customer communication with administrative responsibilities, we would love to hear from you!

Key Responsibilities

  • Accurately enter and process customer orders
  • Send order confirmations to customers via email
  • Respond to customer inquiries by phone and email in a professional and timely manner
  • Maintain organized filing systems and office documentation
  • Provide administrative and clerical support to office staff as needed
  • Assist with shipping and receiving paperwork
  • Serve as backup support for the front desk/reception area

Qualifications

  • Strong keyboarding and data entry accuracy
  • Proficiency in Microsoft Outlook, Word, and basic Excel
  • Excellent attention to detail and organizational skills
  • Strong communication and customer service abilities
  • Ability to multitask and work effectively in a team environment
  • Previous office, administrative, customer service, or manufacturing office experience preferred

What We’re Looking For

We are seeking someone who is:

  • Reliable and dependable
  • Professional and positive
  • Comfortable handling multiple responsibilities
  • Willing to jump in and help wherever needed
  • Detail-oriented with a strong sense of accuracy

Why Join?

  • Stable opportunity with a growing manufacturing company
  • Consistent first-shift schedule
  • Collaborative and team-oriented environment
  • Opportunity to expand administrative and customer service experience

Apply today to learn more about this opportunity!

Pay: $20.00 – $22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: In person

Title: Customer Service & Administrative Support Coordinator

Company: Express Employment Professionals

Location: Brighton, MI

 

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