Overview

Correspondence Processor Jobs in United States at ICON Consultants, LP

Title: Correspondence Processor

Company: ICON Consultants, LP

Location: United States

Correspondence Processor

Key Details

  • Location: Remote — Candidates must reside in AZ, FL, GA, ID, IA, KY, MS, MI, NE, NM, OH, SC, TX, UT, WI, New York outside the greater New York City area, or Washington outside the greater Seattle area
  • Duration: 3 months
  • Schedule: Tuesday–Saturday, 9:00 AM–6:00 PM PT
  • Hours: 40 hours per week
  • Work Arrangement: Remote
  • Compensation: $17.55–$19.50 per hour
  • Employment Type: W2 (not open to C2C, 1099, or visa sponsorship)

Role Overview

Our client is seeking a detail-oriented Correspondence Processor to prepare and process member and provider communications accurately and on time. This non-clinical position supports compliance with applicable state and federal regulations while helping maintain efficient healthcare operations.

Responsibilities

  • Process member and provider correspondence accurately and within required timeframes.
  • Monitor correspondence through the organization’s letter database.
  • Follow utilization management policies and procedures.
  • Handle protected health information in accordance with privacy and security requirements.
  • Maintain accuracy while managing multiple tasks and changing priorities.
  • Support compliance with applicable state and federal regulations.

Qualifications

  • High school diploma or GED.
  • One to two years of relevant professional experience.
  • Strong attention to detail and organizational skills.
  • Ability to learn new processes quickly.
  • Ability to adapt to changing priorities and procedures.
  • Strong multitasking and time-management abilities.
  • Ability to work Tuesday through Saturday from 9:00 AM to 6:00 PM PT.
  • Must reside in an approved state or designated approved area.

Preferred Qualifications

  • Experience working in the medical or healthcare field.
  • Previous experience in managed care.
  • Familiarity with member or provider correspondence.
  • Experience following utilization management policies and procedures.
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