Overview
Conference Services Coordinator Jobs in Madison, USA at Marquette University Clg-Nurse
Be The Difference Begins with Great People.
Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We’re always looking for highly talented individuals to join our team – people who think big, care deeply, and believe in being the difference in their work and community.
We prioritize student success, access to education, and service in our work to educate well‑rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.
We believe in our mission:
The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.
Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement! For more information, please view our Total Rewards guide
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This is your next opportunity to join an organization that invests in their employees’ career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work‑life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.
Responsibilities
- Coordinate administrative and logistical details associated with the pre‑ and post‑arrival rooms reservation process, on‑site check‑in/check‑out procedures, securing of campus dining services, parking services, meeting space and other guest amenity provisions.
- Utilize Conference Programmer/Iris Coordinator software to effectively manage guest reservations and revisions, rooming assignments, name badge preparation, billing, and revenue tracking processes.
- Assist with preparing bid proposals, housing contracts and invoices, and maintain spreadsheets to monitor timely receipt of completed agreements and payment collections related to the guest housing program.
- Respond to all forms of communication including phone, email and website inquiries from potential clients and maintain a record of all prospects.
- Maintain communication with conference, camp, and program leaders to gather housing, dining, parking, and meeting space details, share housing expectations and procedures, retrieve required documentation, follow up on group/guest concerns, evaluate provided guest services and foster ongoing client relationships.
- Process credit cards, checks and payment transfers related to internal and external guest housing stays.
- Maintain appropriate computer databases, forms, and departmental files to document and provide reliable information related to group and individual bookings associated with the conference services operation.
- Assist with the applicant interviewing, selection and pre‑arrival preparation processes for the conference services summer assistant and student staff.
- Develop and implement training materials for the conference services summer assistant, summer crew and hall desk receptionists.
- Prepare and disseminate communication updates to Facilities, Planning and Management, Residence Life, dining services, recreation facilities and summer crew leads.
- Assist with the generation and dissemination of marketing and outreach materials.
Required Knowledge,
Skills and Abilities
- Minimum two years’ experience working in a university conference services office setting with responsibilities focused on aspects of coordination and implementation strongly desired.
- Experience planning, organizing, facilitating, and coordinating the housing component of conferences, camps and other overnight programs held on a university campus.
- Excellent verbal and written communication skills as well as interpersonal skills with an emphasis on professionalism, customer service and administrative ability.
Title: Conference Services Coordinator
Company: Marquette University Clg-Nurse
Location: Madison, USA
Category:
