Overview
Collections Jobs in Cleveland, OH at Paragon Asset Managment
Job description
Paragon Asset Managment (PAM) is a national leading Affordable Housing Company specializing in affordable housing industry, ranked # 1 in 2019 by AHF.
As a vertically integrated company we maintain in-house capacity across all multifamily facets, including in house acquisitions, full development & construction team, property management, compliance, and social services.
We are guided by our core values in excellence, driven by determination to provide best in class quality affordable Housing to our many families and seniors whom we serve.
PAM is now seeking to hire an experienced Clerical to add to our amazing team.
Primary Responsibilities:
- Greet all incoming visitors and residents in a professional manner
- Answer phones and assist walk-ins with excellent customer service
- Enter maintenance service requests into the system
- Process tenant rent payments accurately
- Call residents to collect past-due balances
- Maintain accurate records and perform general clerical duties
- Perform other duties as assigned by the Property Manager
Qualifications & Skills:
- Spanish speaking required
- Strong numerical skills and comfort handling rent payments and delinquency reports
- Must be mature and able to remain calm and professional when dealing with upset or delinquent residents
- Confident personality with the ability to firmly follow up on past-due accounts
- Excellent written and verbal communication skills
- Computer proficiency required
- Ability to multitask and handle multiple responsibilities
- Team-player attitude
Experience:
· High School Diploma or equivalent required.
We sincerely value every member of our team, and we hire for the long-term, so if you’re looking for a career, please apply!
We look forward to hearing from you!
Job Type: Full-time
Pay: $19.00 – $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Numbers: 1 year (Preferred)
- Collections: 1 year (Preferred)
Language:
- Spanish (Required)
Work Location: In person
Title: Collections
Company: Paragon Asset Managment
Location: Cleveland, OH
