Overview

Clinical Administrative Assistant Jobs in Traverse City at Copper Ridge Surgery Center

Copper Ridge Surgery Center is an award-winning, multi-specialty outpatient Ambulatory Surgery Center (ASC) located in Traverse City. We are one of the largest ASCs in Michigan, servicing a large number of patients in our eight ORs and four procedure rooms.

We are currently seeking Clinical Administrative Assistant to join our team to perform clerical duties that support the Administrative and Clinical departments. The Clinical Administrative Assistant is highly adaptable to a fast-paced environment, demonstrates quality customer service.

ESSENTIAL FUNCTIONS

  • Uses computers for various applications, such as database management or word processing
  • Create and maintain benchmarking spreadsheets and dashboards
  • Extract, and manipulate data from various vendor reports and enter information into databases
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
  • Operate office equipment, such as fax machines, copiers, and computers and arrange for repairs when equipment malfunctions
  • Provide comprehensive administrative support; maintain scheduling and event calendars, managing meeting calendars, and coordinating logistics
  • Create and complete form templates, paper and digital, in accordance with company procedures as needed
  • Assist to create, organize, and maintain educational and training materials in coordination with the Clinical Nurse Educator
  • Make copies of correspondence or other printed material
  • Compose, type, and distribute meeting agendas, meeting minutes, routine correspondence, or reports (such as presentations or expense, statistical or monthly reports)
  • Take meeting minutes and accurately transcribe information from notes or recording
  • Manage projects that contribute to committee or teamwork
  • Conduct searches to find needed information, using such sources as the Internet and professional standards
  • Open, read, route and distribute incoming mail or other materials and answer routine letters; mail newsletters, promotional material or other information
  • Learn to operate new office technologies as they are developed and implemented
  • Coordinate conferences, meetings, or special events, such as luncheons or celebratory ceremonies
  • Assist in the preparation and attend staff meetings, committee meetings and educational events as directed
  • Participate in Quality Assurance (QA) initiatives, including benchmarking, planning, performing evaluations, data collection, making recommendations and implementing change
  • Assist the clinical team leaders with scheduling grids, daily assignment sheets, or other organizational needs when asked
  • Manage and order supplies to support the center’s marketing, quality, recognition, and other initiatives as needed
  • Coordinate social media with marketing agency as needed
  • Prepare and manage internal digital communication and presentations
  • Communicate effectively with supervisors, peers, vendors, business associates, and physician office personnel in person, by telephone, in handwritten form or by e-mail
  • Work cohesively with clinical, front desk, and business departments and communicate pertinent changes effectively
  • Perform additional responsibilities as needed

SKILLS and REQUIREMENTS

  • Clerical: knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, creating and maintaining spreadsheets, extracting data, and other office procedures and terminology
  • English language: knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar
  • Active listening: giving full attention to what other people are saying, taking time to understand points being made, asking questions as appropriate and not interrupting at inappropriate times
  • Reading comprehension: understanding written sentences and paragraphs in work related documents
  • Writing: communicating effectively in writing as appropriate for the needs of the audience
  • Speaking: talking to others to convey information effectively
  • Medicine: Basic medical terminology related to treatment of diseases and operative procedures preferred.
  • Customer and personal service: knowledge of principles and processes for providing customer and personal services; this includes consumer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Computer and software skills including, but not limited to, electronic medical or health record (EMR or EHR) software and Microsoft Office suite, including Excel and Power Point, Adobe Acrobat editor, digital and social media
  • Proficiency in using and learning new software, social media and digital media to apply creativity, innovation and efficiency to initiatives
  • Judgment and decision-making: considering the relative costs and benefits of potential actions to choose the most appropriate one; must be able to keep sensitive information confidential
  • Organization, planning, and prioritization: develop specific goals and plans to prioritize, organize, and accomplish work with detail and precision
  • Critical thinking: using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
  • Updating and using relevant knowledge: keeping up-to-date technically and applying new knowledge to your job
  • Highly competent interpersonal skills: ability to develop constructive and cooperative working relationships with others and maintaining them over time
  • Maintain strict confidentiality when handling sensitive or proprietary information

EDUCATION & EXPERIENCE

  • Associate’s Degree, Bachelor’s degree preferred
  • 2+ years of clerical/administrative experience required; experience in healthcare setting preferred

PHYSICAL REQUIREMENTS

  • Requires intermittent sitting, standing, walking and lifting and pushing of light to medium objects
  • Works in a clean well-lit and ventilated environment with no apparent direct exposure to physical hazards

Based on the OSHA guidelines for exposure determination, this position falls within Category B – occupations that do not require tasks that involve exposure to blood or other potentially infectious materials. Policies are in place for Standard Precautions identifying risks and appropriate barrier protection.

The above is intended to describe the general content and requirements for the performance of this position. It is not an exhaustive statement of responsibilities or requirements as secondary roles which could include responsibilities beyond your job description may be required. You are an employee of the center,.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Vision insurance

Work Location: In person

Title: Clinical Administrative Assistant

Company: Copper Ridge Surgery Center

Location: Traverse City

 

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