Overview

Clinical Administration Support Jobs in Abergavenny, Wales, United Kingdom at Aneurin Bevan University Health Board

Title: Clinical Administration Support

Company: Aneurin Bevan University Health Board

Location: Abergavenny, Wales, United Kingdom

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email [email protected]

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Health Board grounds are required to be smoke-free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke-Free Environment Policy . For help to quit smoking please contact our Help Me Quit Team About Help Me Quit – Aneurin Bevan University Health Board

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.

Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086

Job Overview

An exciting opportunity has arisen for an Administration Support Assistant to join us.

We are looking for a problem-solving clinical administrative support colleague who will work closely with our team of occupational therapy clinicians based at Nevill Hall Hospital and other sites within Aneurin Bevan University Health Board.

Our administrators are a key part of the experience for people using our services, an essential team member to support clinical staff and a vital part in information collection on the quality, outcome, and value of the service we deliver.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.  

Main duties of the job

We require someone who has excellent communication, administrative, clerical and IT skills to become a member of this dynamic team. You will be part of a small team of occupational therapists, technicians and support workers and you will need to demonstrate the ability to prioritise your own workload and show initiative to ensure that lean working is carried out across the service.

The role requirements include: –

  • To act as a point of contact for telephone calls and queries for the occupational therapy team as required, ensuring that effective systems are in place to deal with and forward to the relevant member of the team appropriately.
  • To provide excellent administrative support across the team and support managers as required.
  • To travel to other sites (as required) to complete Occupational Therapy service administrative roles.
  • Maintain an efficient and effective filing system, both personally and across the shared drive.
  • To attend meetings, record accurate minutes, type, and distribute as required.

Knowledge of internal NHS systems such as WPAS and CWS is desirable, but training can be provided to the successful candidate.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Qualifications And Knowledge

Essential criteria

  • Good general education to GCSE level or comparable
  • Good written communication IT Skills to include word processing, Microsoft Outlook, Excel, Access & PowerPoint, PAS, Oracle
  • Level 3 Qualification or equivalent demonstrable knowledge and experience in an administrative role

Desirable criteria

  • ECDL or equivalent keyboard skill Knowledge of the NHS and how it works Experience of passing on knowledge to others through designing and delivering training

Experience

Essential criteria

  • Administrative experience and working within a team
  • Previous experience of working in a health care setting

Desirable criteria

  • The ability to travel in a timely manner to meet the requirements of the post.
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