Overview
Client Support Representative Jobs in Winnipeg, Canada at Border Brokers
We1re looking for an experienced professional who excels in clear, confident, and compassionate communication. As a customerocused organization, we rely on team members who can explain information clearly, listen actively, and communicate solutions in a way that makes every client feel supported and valued.
We1re seeking someone who brings strong verbal and written communication skills, exceptional attention to detail, and outstanding organizational abilities. In this role, you1ll be a vital part of our Specialized Vehicles team – providing accurate information, entering precise data, and helping clients navigate their questions with clarity and care.
If you thrive in a fastpaced environment, enjoy supporting others, and can consistently deliver polished, professional communication, we1d love to welcome you to the Border Brokers team.
Role Summary
Assist clients with vehicle imports into the U.S. and Canada, ensuring full compliance with customs and government regulations.
Key Responsibilities
- Assess vehicle admissibility and guide clients through import options.
- Collect and review required photos and documents for accuracy and compliance.
- Enter and manage data across various software systems, spreadsheets, and databases.
- Prioritize workflow and respond promptly to client inquiries.
- Consult with new clients on vehicle import/export processes.
- Prepare ownership documents for title applications and submit notices of crossing to customs.
- Prepare documentation for the Department of Transportation.
- Enter billing and edmanifest data for accounting and carriers.
- Determine correct tariff classifications and duty requirements.
Qualifications
- Experience in an office environment communicating with clients, specifically, over the phone and online.
- A high level of accuracy and attention to detail to ensure consistency and correctness of data entries and paperwork.
- Skilled communicator with excellent oral and written communication skills, including typing, spelling and grammar
- Effective time management and organizational skills with the ability to manage multiple work demands.
- Strong interpersonal skills with the ability to work with others in a professional, helpful and respectful manner.
- Ability to work and contribute to a team environment as well as independently.
- Demonstrated proficiency with Microsoft 365 (Word, Outlook, Teams, Spreadsheets).
Benefits
- Disability insurance
- Employee assistance program
Additional Information
- Winnipeg, MB R3H 0T8: reliably commute or plan to relocate before starting work (required)
- Location:
Winnipeg, MB R3H 0T8 (required)
- Work Location:
Hybrid remote in Winnipeg, MB R3H 0T8
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Title: Client Support Representative
Company: Border Brokers
Location: Winnipeg, Canada
Category:
