Overview
Client Services Administrator Jobs in Genf, Switzerland at Van Cleef & Arpels
Location: Genf
CS Administrator
Based in Geneva, to be filled asap.
Do you match the profile?
Do you have at least 3 years of experience in a boutique environment? Dynamic, rigorous and communicative, you are recognized for your ability to manage several subjects at the same time. Are you committed to providing impeccable client service? Do you enjoy helping others and working as part of a team? If so, you’re a great fit.
What do we expect from you?
The CS Administrator is responsible for managing Client Services administration for the boutique and coordinating repair flows with workshops. He/She supports Sales Associates to provide an exceptional client experience and acts as a key point of contact for all client service follow-up. The CS administrator also contributes to the smooth running of boutique operations and supports the jeweler with both client-facing and back-office activities, combining agility, precision and service excellence.
- Client Services as the main pillar
- Client Experience and in-store journey in collaboration with Sales Associates and Boutique Management
- Operations as one of the three members of the Boutique Operations teams to drive operational excellence
- Maison Identity & expertise in line with all Maison boutique team members
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Title: Client Services Administrator
Company: Van Cleef & Arpels
Location: Genf, Switzerland
Category:
