Overview
Client Service Assistant Jobs in Makati, National Capital Region, Philippines at Marine Benefits
Title: Client Service Assistant
Company: Marine Benefits
Location: Makati, National Capital Region, Philippines
- Daily census updates including addition/deletion of members, updating crew vessel assignments, and client and manning transfers.
- Monthly/quarterly/yearly invoice details preparation.
- Presentation of Medical plan during Pre-Departure Orientation Seminars (PDOS) to clients.
- Provide update census list to local partner providers for issuance of membership cards and records.
- Provide assistance on client issues and ensure that reported complaints are resolved.
- Escalate issues as needed and work with support teams to increase customer satisfaction.
Top Benefits And Perks
- The countries best medical coverage for you and your family, with an annual limit of 100,000 USD (Almost 6,000,000 PHP) per insured member.
- Profit sharing (0-4 months extra salary per year – Performance based – Potential of 100K)
- Flexible hybrid work set-up (7-10 days in the office per month).
- Subsidized mobile plan (1,000 PHP)
- Internet allowance (1,000 PHP)
- 1-time 20,000 PHP allowance for home office set-up
- Bachelor's/college degree in Business Administration, Management, Marketing, Advertising or equivalent.
- 23-year work experience in a comparable, professional services environment and client service experience.
- Ability to handle multiple responsibilities.
- Ability to effectively work as a member of a diverse team.
- Proficient in Microsoft Office programs, especially Excel.
- Self-starter, organized, detail-oriented, and accurate.
- Strong problem-solving skills.
- Strong communication/interpersonal skills (oral and written).
