Overview
Client Lifecycle, Reception & Legal Production Support Coordinator Jobs in Jasper at Fritch Law Office
Job Summary
Client Lifecycle, Reception & Legal Production Support Coordinator
Employer: Fritch Law Office
Location: Jasper, Indiana (in-office)
Schedule: Full-time, approximately 40 hours per week
Pay: $19.00 – $20.00 per hour, depending on experience
About the role
Fritch Law Office is hiring a full-time Client Lifecycle, Reception & Legal Production Support Coordinator. You will be the firm’s first voice and first face — answering phones, greeting visitors, coordinating client intake, and keeping our client systems accurate. Over time, and with training, you will grow into legal production support work as well.
This is not just a receptionist job, and it is not a paralegal role. It is a long-term seat for someone who is reliable, warm, organized, and careful with confidential information.
What you will do
- Answer phones professionally and triage calls
- Greet visitors and protect the front-office client experience
- Schedule and confirm appointments
- Send intake forms and follow up on incomplete ones
- Keep our client management system (Practice Panther) accurate — contacts, matters, referral sources, tasks, notes
- Track reviews, referrals, and client touchpoints
- Type attorney-provided newsletter content into our template
- Coordinate meeting materials, office procedures, and admin paperwork
- After training, gradually help with legal production support (letters, forms, document organization, scanning and indexing, deadline tracking)
What we are looking for
- Reliable and punctual — you understand that front-desk coverage matters to the whole firm
- Warm, calm, and professional on the phone and in person
- Discreet and careful with confidential information
- Detail-oriented with names, dates, phone numbers, and follow-ups
- Comfortable learning new software and written procedures
- Interested in growing with the firm over time
Helpful background (not required)
- Receptionist, front desk, client service, or office coordinator experience
- Medical, dental, financial, or professional office experience
- Experience with a CRM or case management system
What we offer
- Full-time, in-office role in Jasper
- $19.00 – $20.00 per hour to start, with structured 30/60/90-day reviews
- Long-term position with an established firm
- Real training and structured onboarding
- Career runway into legal production support
To apply
Please submit your resume and a short note answering these three questions:
1. Why does this role interest you?
2. Describe a time you were responsible for phones, visitors, scheduling, or client follow-up.
3. What makes you especially reliable, organized, and careful with confidential information?
All inquiries handled confidentially.
Pay: $19.00 – $20.00 per hour
Benefits:
- Flexible spending account
- Paid time off
- Retirement plan
Education:
- Bachelor’s (Preferred)
Experience:
- Reception or similar: 3 years (Preferred)
Work Location: In person
Title: Client Lifecycle, Reception & Legal Production Support Coordinator
Company: Fritch Law Office
Location: Jasper
