Overview
Client-Focused Service Assistant Jobs in Maple Ridge, Canada at Immigrant Services Society of BC
Position: Client-Focused Service Assistant Role
Join ISSofBC’s mission as a Client-Focused Service Assistant, where your reception and administrative expertise will support community programs. This position is integral to client interactions and program efficiency.
You will engage with clients, ensuring their needs are met while conducting eligibility screenings and scheduling appointments. Your organizational skills will help maintain accurate database records and coordinate workshops and community outreach. This role requires effective communication and a commitment to serving diverse populations in your community.
Key Responsibilities:
• Act as the first contact for clients seeking services
• Conduct eligibility screenings and referrals to Case Managers
• Update and manage client records in the database
• Support event coordination and logistics for workshops
• Handle payment requisitions in a timely manner
Requirements:
• Completed certificate in office administration or similar
• One year of experience in a social service context
• Strong English language skills, second language is a bonus
• Cultural competency and resource management abilities
• Maintain clear provincial criminal record check
Leverage your skills to enhance client services at ISSofBC.
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Title: Client-Focused Service Assistant
Company: Immigrant Services Society of BC
Location: Maple Ridge, Canada
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