Overview
Client Care Coordinator in Home Healthcare Jobs in Atlanta at Clarence Home Care, LLC
Job Summary
We are seeking a dedicated Client Care Coordinator to join our healthcare team. This role is vital in ensuring exceptional patient service and smooth administrative operations within our company. The ideal candidate will possess strong communication skills, attention to detail, and experience in medical administrative support. The Client Care Coordinator will serve as the first point of contact for patients, managing inquiries, scheduling appointments, and supporting the overall patient experience. This position offers an opportunity to work in a professional environment committed to quality care and excellent service.
Duties
- Greet patients and visitors warmly, providing a positive first impression of the practice
- Manage patient scheduling, appointment confirmations, and rescheduling as needed
- Assist with check-in and check-out procedures, ensuring accurate data entry into the system
- Respond to patient inquiries via phone, email, or in person with professionalism and empathy
- Maintain accurate patient records and ensure confidentiality of sensitive information
- Support medical staff with administrative tasks such as filing, faxing, and document preparation
- Coordinate with insurance providers and handle billing-related questions when necessary
- Ensure the waiting area is tidy and comfortable for patients
- Stay informed about practice policies and procedures to provide consistent support
Experience
- Prior experience working in a Home Healthcare setting is preferred
- Familiarity with medical terminology is highly advantageous
- Experience in medical administrative support or office administration is desirable
- Office experience demonstrating organizational skills and customer service excellence is beneficial
- Strong communication skills with the ability to handle sensitive situations professionally
This role requires a proactive individual who thrives in a fast-paced healthcare environment. Candidates should demonstrate reliability, compassion, and a commitment to delivering outstanding patient care.
Pay: $20.06 – $26.73 per hour
Benefits:
- Flexible schedule
- Health insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Home Health: 1 year (Preferred)
Language:
- English (Preferred)
License/Certification:
- Drivers License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Atlanta, GA 30318 (Preferred)
Work Location: In person
Title: Client Care Coordinator in Home Healthcare
Company: Clarence Home Care, LLC
Location: Atlanta
