Overview
Client Care Coordinator / Front Office Jobs in Bellevue at Pacific Behavioral Healthcare
We are a fun and warm group therapy practice in Bellevue specializing in couples counseling and relationship intimacy! We are looking for a kind, friendly, and enthusiastic full-time client care coordinator to assist our clinicians and help ensure that our clients feel well taken care of. Previous administrative experience in the medical or mental healthcare field is preferred, but not required. Possibility for promotion.
Primary responsibilities include:
- Scheduling new intake appointments for clinicians.
- Assisting clients and clinicians with appointment scheduling and related needs.
- Answering client calls with warmth, professionalism, and care.
- Entering appointments and maintaining an accurate calendar for clinicians.
- Managing and responding to emails in a timely, professional manner.
- Scanning, organizing, and organizing documents to keep records accurate and up to date.
- Following up with clients to collect balances when autopay is unsuccessful.
- Bringing any client concerns to your supervisor for support and guidance.
- Supporting overall office upkeep to ensure a clean and welcoming environment.
- Greeting clients upon arrival and fostering positive, supportive relationships with our clients.
Our client care coordinators are an integral part of our team and our clients love interacting each week with a familiar face and voice! Someone who enjoys interacting with others, has a warm, enthusiastic, and calming presence, and has an interest in customer service would be a great fit for this position!
Job Type: Full-time
Pay: $23.00 – $27.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Free parking
- Health insurance
- On-the-job training
- Paid orientation
- Paid sick time
- Paid time off
Work Location: In person
Title: Client Care Coordinator / Front Office
Company: Pacific Behavioral Healthcare
Location: Bellevue
