Overview
Clerk III Jobs in Vancouver, Canada at City of Vancouver
Clerk III
Requisition
Organization:
Vancouver is consistently ranked as one of the world’s most livable and environmentally sustainable cities. Recognized among BC’s Top Employers and Canada’s Greenest Employers, the City of Vancouver seeks colleagues to advance our core commitments to exceptional public service, sustainability, equity, and an outstanding quality of life for all residents.
Main Purpose and Function
The Contracted Services Coordinator (CSC) is responsible for coordinating the day-to-day contracted services for Engineering Services and supporting the Integrated Vendor Management Program (IVMP) and Quality Management Systems (QMS). The position responds to service requests and delivery issues, monitors and measures central dispatch processes and vendor service performance to maintain established metrics, and liaises with Technology Services teams to support business technology tools.
Specific Duties /Responsibilities
- Performs a range of moderate to complex clerical and dispatch duties that support Engineering branches with service requests; approves service plans, and coordinates, schedules and reserves City and vendor goods and service resources.
- Collects, tracks and exports service request records and data when requested for legal compliance, incident claims, and analyzing service performance.
- Coordinates tasks to ensure business continuity plans are met and tracks support services in conjunction with overall City Emergency Response Planning.
- Liaises between crews, vendors and other City departments to assist with service requests and resolve issues.
- Monitors, identifies and documents service deficiencies to support corrective actions that resolve non‑compliance with contract terms of service and service level agreements.
- Maintains all files and records and creates regular reports and supports metrics reporting.
- Responds to general enquiries from the public.
- Reconciles vendor payments and receivables.
- Follows the framework for Quality Management Systems to ensure issues are resolved and vendor performance is improved.
- May attend meetings and participate in forums with vendors in the absence of the Contracted Services Lead.
- Other duties/responsibilities as assigned.
Minimum Qualification Requirements
Education and Experience:
- Completion of grade 12, preferably including or supplemented by courses in commercial subjects and bookkeeping.
- Considerable related experience as an Office Support Clerk III, or an equivalent combination of training and experience.
- Experience in providing dispatching and logistic services.
Knowledge,
Skills and Abilities
- Working knowledge of elementary principles and practices of record keeping and office reporting.
- Working knowledge of practices and standards of civil works or manufacturing operations and maintenance.
- Working knowledge of dispatching services.
- Excellent communication (oral and written), interpersonal and presentation skills.
- Excellent research, problem‑solving and analytical skills.
- Good organizational, critical‑thinking and time‑management skills, including the ability to deal effectively with multiple tasks of moderate complexity and meet competing deadlines.
- Ability to maintain complex records and prepare periodic statistical and narrative reports.
- Ability to interpret and communicate information clearly to audiences of varying technical expertise.
- Ability to develop and maintain positive, productive relationships at all levels within the organization and with external stakeholders.
- Ability to work independently while exercising sound judgment.
- Proficient in the use of software applications, enterprise systems and databases such as MS Office, SAP, and Share Point.
Business Unit/Department:
Engineering Services
Affiliation: CUPE 15 Non Pks
Employment Type:
Temporary Full Time
Position
Start Date:
August 2026
Position End Date:
August 2027
Salary Information:
Pay Grade 17: $33.75–$39.66 per hour
Application Close:
July 23 2026
At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we proudly serve. Indigenous peoples, people of colour, 2
SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process.
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Title: Clerk III
Company: City of Vancouver
Location: Vancouver, Canada
Category:
