Clerk A – Advising Front Desk

Schoolcraft is a comprehensive, open-door, community-based college. The mission of the College is to provide a transformational learning experience designed to increase the capacity of individuals and groups to achieve intellectual, social, and economic goals.

• High school graduate.

• Three (3) years of clerical related experience, including accuracy in basic math, filing, proofreading, typing, spelling and data entry.

• Excellent customer service skills.

• Ability to understand and operate appropriate office equipment, including personal computers and working knowledge of department-specific software.

• Working knowledge and proficiency with Microsoft Word and Excel.

• Ability to multitask and be flexible within the work environment.

• Associate degree.

• Higher Education experience.

• In-Person: This position requires the employee to be onsite at Schoolcraft College.
• Writing Skills: Ability to write reports, business correspondence, and procedure manuals.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Communication Skills: Ability to effectively present information and respond to questions from prospective and current employees, and groups of managers.
• Mathematical Skills: Ability to add, subtract, multiply, and divide with all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of instructions furnished in written, oral, diagram, or schedule form.
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Office Environment: This role may involve being in a stationary position in front of a computer, using a keyboard, mouse (or applicable equipment) and telephone. Communicating and exchanging information with individuals electronically or in person. This role may also involve standing and walking for periods of time, and the use of hands and moving objects on occasion, of up to 10-20 lbs. Specific vision abilities required may include close vision, color vision and the ability to adjust focus.
• Noise Level: The noise level in the work environment is usually moderate.