Overview
Clerical Aide Jobs in Xóm An Loc, Vietnam at MSU Student Life & Engagement
Title: Clerical Aide
Company: MSU Student Life & Engagement
Location: Xóm An Loc, Vietnam
Posting Details
Position Information
Job Description
RHS Job Title Clerical Aide Job Description
Location: This position is located in Mason Abbot and Snyder Phillips and Shaw Halls
As a Clerical Aide, you will perform routine clerical support while providing customer service to all residence hall students and customers, both in person and over the phone. You will also be responsible for maintaining the reception area and processing mail and packages. You will be considered the face of the residence halls while interacting with a wide range of students and customers.
You will learn “real world” work skills like time management, professional excellence, balancing of priorities, interpersonal communication, and working as a part of a diverse team. You will also gain a deep understanding of how an operation functions and how to build relationships while demonstrating outstanding customer service.
Typical Duties May Include
Provide routine clerical support within a residence hall reception area
Answer phones, process mail and packages, assist in maintaining records and accounts
Greet residents and guests
Provide in-house residence hall security and customer service throughout the day/night
Report and respond to incidents within the residence halls
If you have any questions about applying for this position please contact Eric Christensen at [email protected]
This posting is for transitioning current student Service Center Representatives to On-Call employees.
Required Qualifications
Willing to be trained on all shifts, including day shift (6:45 a.m. – midnight) and overnight shift (11:45 p.m. – 7:00 a.m.)
Demonstrated commitment to outstanding customer service
Motivated self-starter and able to complete tasks in a timely manner with minimal supervision
Good communication skills (written and verbal)
Positive and respectful, especially when working with a diverse population
Dependable and reliable
Must be able to work through finals week
Must be able to work nights/weekends
Must be able to return to campus two weeks before fall semester begins for training and staffing needs
Must have previous experience as a Service Center Representative with REHS.
Key Competencies
Effective Communication
Customer Orientation
Interpersonal Skills
Teamwork and Cooperation
Takes Responsibility
Preferred Qualifications
Availability to work over semester breaks
Commitment to working in this role for the upcoming summer, fall, and spring semesters
Michigan State University (MSU)
This is an MSU employment site.
Physical Demands
Must be able to move more than 20 pounds
Able to stand/sit for long periods of time
Work Hours
Academic School Year and Summer Conferences
Service Center Representative
Sunday – Saturday
6:45 a.m. – midnight
Night Receptionist
Sunday – Saturday
11:45 p.m. – 7:00 a.m.
Work Location North Service Centers (Loc)
Posting Detail Information
Posting Number 20161737P Open Date 04/04/2025 Close Date 07/01/2025 Open Until Filled No Special Instructions
Supplemental Questions
Required fields are indicated with an asterisk (*).
* Do you have previous experience as a Service Center Representative (SCR)?
Yes
No
Documents Needed To Apply
Required Documents
Optional Documents
Resume
Cover Letter
