Overview
Clerical Admin Assistant Jobs in Stoke-on-Trent, UK at University Hospitals of North Midlands NHS Trust
Location: Stoke-on-Trent
Clerical Administration Assistant – Breast Care Department
An exciting opportunity has arisen for a Clerical Administration Assistant based at UHNM, Breast Care Department for both Stoke and County sites. The role is to support the BCN team and the Breast Navigators to provide an efficient, comprehensive service. You will ensure that patients are supported efficiently throughout their pathway.
The post holder will be required to assist in the delivery of a comprehensive administrative service to support nursing staff within the Breast department.
The post holder will be responsible for the administration of nurse‑led clinics and day case lists, which includes booking of appointments, preparation of nursing notes and patient information packs, booking in and out of clinics, and running day case lists.
Key Responsibilities
- Coordinating the BCN Team’s contribution to the twice‑weekly Breast MDT meetings to ensure cancer targets are maintained.
- Directly interacting with patients on a daily basis, both face to face and triaging helpline calls (up to 25 per day from patients, carers and professionals) and providing appropriate responses to simple enquiries.
The post holder will also be responsible for communicating information, both written and verbal, with patients, staff and carers, requiring tact and diplomacy.
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Title: Clerical Admin Assistant
Company: University Hospitals of North Midlands NHS Trust
Location: Stoke-on-Trent, UK
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