Central Market (Preston Royal) Base Operator – Part-time

Job Description: Job Summary: The Administrative Rep – Base Operator operates switchboard to relay incoming, outgoing, and interoffice calls and handles base operations for store. Good phone voice and excellent customer service skills.

Key Responsibilities & Essential Functions:

• Operates switchboard to make connections and relay calls
• Supplies information to callers and records messages
• Keeps record of calls received
• Performs clerical duties such as sorting mail, light typing, making copies, faxing
• Provides outstanding customer service via the telephone
• Assist in special projects for Store Administration
• Other duties may be assigned

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Work Experience:

• Switchboard experience – Preferred

Knowledge/Skills/Abilities:

• Ability to multi-task essential – Required
• Ability to handle a high volume of varied work and juggle multiple tasks – Required
• Must be self motivated and able to work independently – Required
• Excellent customer service and communication skills – Required
• Ability to handle stressful situations – Required
• Accuracy – Required
• Value diversity – Required

Education:

Licenses/Certifications:

Physical Demands & Working Conditions:

• Ability to work flexible schedules (days, evenings, and weekends)

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 2/1/2004