Case Processing Specialist

C&S Employment Solutions is seeking a detail-oriented individuals to assist with the opening and processing of child support cases for the State of Missouri. This role plays an important part in helping families receive the support they need by ensuring applications are reviewed, verified, and processed accurately.

This position is ideal for someone who thrives in a structured, fast-paced office environment, enjoys investigative and problem-solving work, and is comfortable working with multiple computer systems.

• Review and evaluate child support applications using specialized systems and online resources

• Research and locate involved parties to establish child support cases

• Analyze information and determine the appropriate next steps for each case

• Communicate with applicants regarding case status and documentation needs

• Enter and verify detailed information across multiple systems with a high level of accuracy

• Follow established procedures to ensure cases are processed correctly and on time

• Maintain strict confidentiality and compliance with state regulations

• High School Diploma or GED required

• 
  1+ year of clerical, administrative, or data processing experience

• Strong attention to detail and ability to manage complex information

• Typing speed of 45–50 WPM

• Proficiency with Microsoft Office and multiple computer systems

• Strong analytical and problem-solving skills

• Professional communication and customer service skills