Case Manager II- Special Populations Programs – Ellis Unit (034594)

JOB SUMMARY

Provides moderately complex case management work. Work involves developing and maintaining
long-term contact with inmates, inmate families, and service providers for medical, social,
educational, and related service needs. Works under general supervision with moderate latitude for
the use of initiative and independent judgment.

ESSENTIAL FUNCTIONS

A. Provides ongoing case management and education in anger management, substance abuse,
and recovery to develop the skills needed for restrictive housing inmates’ successful transition
to the general population; interviews inmates to gather information to assess service needs; and
coordinates, participates in, and assists in conducting educational, skill development, and role
play groups in accordance with agency curriculum and standards.

B. Develops and implements individual lesson and service plans as needed; reviews assignments;
notifies staff of progress with cases and prepares reports as required; and participates in the
planning and execution of courses of instruction.

C. Studies and analyzes operations to identify problem areas; and recommends and coordinates
activities to produce more effective restrictive housing programming and processes.

D. Prepares and maintains inmate records, compiles data, and submits reports and related
documentation.

• Performs a variety of marginal duties not listed, to be determined and assigned as needed.

MINIMUM QUALIFICATIONS

A. Education, Experience, and Training

1. Graduation from an accredited senior high school or equivalent or GED.

2. One year full-time, wage-earning customer service, clerical, secretarial, criminal justice,
correctional custody, law enforcement, case management, technical program support,
operational support, social services, case processing, rehabilitative programming, teaching,
or counseling experience. Thirty semester hours from a college or university accredited by
an organization recognized by the Council for Higher Education Accreditation (CHEA) or by
the United States Department of Education (USDE) may be substituted for each year of
experience on a year-for-year basis.

3. Criminal justice experience preferred.

B. Knowledge and Skills

1. Knowledge of applicable state and federal laws, rules, regulations, and statutes.

2. Knowledge of case management principles, objectives, and methods of rehabilitative
assessments, instructional tools, and educational modalities.

3. Knowledge of anti-social and dysfunctional behaviors.

4. Knowledge of gangs or known security threat groups preferred.

5. Knowledge of agency and departmental organizational structure, policies, procedures,
rules, and regulations preferred.

6. Skill to communicate ideas and instructions clearly and concisely.

7. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the
public.

8. Skill to interpret and apply rules, regulations, policies, and procedures.

9. Skill in problem-solving techniques.

10. Skill in the use of computers and related equipment in a stand-alone or local area network
environment.

11. Skill to prepare and maintain accurate records, files, and reports.

12. Skill to assess inmate needs.

13. Skill to monitor program activities and recommend improvements.

14. Skill to gather, assemble, and present curriculum.

15. Skill to gain knowledge of agency and divisional core competencies.

16. Skill to model the way for positive change.

17. Skill to interpret and translate Spanish to English and English to Spanish preferred.

IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION

A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend
repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze,
alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate
motor equipment.

B. Conditions include working inside, working around machines with moving parts and moving
objects, radiant and electrical energy, working closely with others, working alone, working
protracted or irregular hours, and traveling by car, van, bus, and airplane.

C. Equipment (machines, tools, devices) used in performing only the essential functions include
computer and related equipment, calculator, copier, fax machine, telephone, dolly, and
automobile.

Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor’s name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete

If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contacts you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

Only candidates selected for an interview will be contacted.

*Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.*

Questions regarding this posting may be directed

Harmony Lopez
Human Resources Headquarters
2 Financial Plaza, STE 600
Huntsville, TX 77340
PH (936) 437-3139
EMAIL [email protected]

Military Occupation Specialty Code

The following Military Occupational Specialty codes are generally applicable to this
position. Applicants must fully complete the summary of experience to determine if
minimum qualifications are met.

Military Crosswalk Guide – Prepared by the State Auditor’s Office

Texas State Auditor’s Office – Job Descriptions

The State of Texas is an Equal Opportunity Employer and does not discriminate on the
basis of race, color, national origin, sex, religion, age or disability in employment or the
provision of services. You may make copies of this application and enter different
position titles, but each copy must be signed. Resumes will not be accepted in lieu of
applications, unless specifically stated in the job vacancy notice.