Overview

Broker Consultant Jobs in Cape Town, South Africa at O’Brien Recruitment

Location: Western Cape – Bellville
Employment Type: Permanent
Working Hours: Monday to Friday | 08h00 – 16h30

A well-established organisation within the financial services / funeral insurance sector is seeking a detail-oriented and self-motivated Broker Consultant to provide administrative and operational support to the Sales Support function. This role requires strong coordination, documentation control, and broker liaison skills.

  • Capture broker information accurately on internal systems

  • Compile and manage broker application documentation

  • Follow up with brokers on outstanding documentation

  • Handle broker queries and assist with resolving escalations

  • Liaise with internal departments to support broker processes

  • Maintain strong relationships with internal teams and external brokers

  • Perform quality checks to ensure accuracy and compliance

  • Maintain effective filing and document control systems

  • Prepare reports and manage correspondence

  • Identify process improvements and support implementation of new procedures

  • Administration qualification or relevant experience (advantageous)

  • 3–5 years’ experience in Financial Services, Long-Term or Funeral Insurance

  • Prior experience providing administrative support to brokers

  • Excellent written and verbal English communication skills

  • Proficiency in MS Office, including intermediate Excel

  • Strong organisational skills with high attention to detail

  • High level of accuracy and confidentiality

  • Ability to work independently and within a team

  • Good time management and deadline-driven

A 6-month probation period will apply. Employment equity principles will be applied.

Title: Broker Consultant

Company: O’Brien Recruitment

Location: Cape Town, South Africa

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