Overview
Body Shop Administrative Coordinator (Sioux Falls, SD) Jobs in Sioux Falls, SD at BILLION AUTOMOTIVE
Collision Center Administrative Coordinator
Department: Collision Center Reports To: Collision Center Manager FLSA Status: Non-Exempt Location: Car Care Collision Center – Sioux Falls
Position Summary
The Collision Center Administrative Coordinator serves as the primary front-office contact for the collision center. This role greets customers, answers phones and electronic inquiries, supports accounts receivable and warranty processes, and acts as a key communication link between customers, advisors, technicians, insurance partners, and internal departments. The position requires strong customer service skills, organization, accuracy, and professionalism in a fast-paced automotive environment.
Essential Duties and Responsibilities
- Greet customers promptly and professionally upon arrival to the Collision Center
- Answer and route incoming phone calls, emails, and electronic inquiries
- Communicate repair status updates to customers after coordinating with advisors and technicians
- Assist with accounts receivable tasks, including invoice review, payment processing, and documentation support
- Process and track manufacturer and insurance warranty submissions and related documentation
- Maintain accurate customer, vehicle, and repair records in dealership systems
- Coordinate information between the Collision Center, service advisors, technicians, insurers, and internal departments
- Support scheduling, documentation, and follow-up related to collision repairs
- Maintain a clean, professional front office and reception area
- Comply with dealership policies, manufacturer requirements, and confidentiality standards
- Provide general administrative and clerical support to the Collision Center team as needed
Marginal / Additional Duties
- Assist with scanning, filing, and record retention
- Support reporting or data entry requests from management
- Assist during peak periods or coverage needs
- Perform other duties as assigned to support operations
Work Location: In person
Title: Body Shop Administrative Coordinator (Sioux Falls, SD)
Company: BILLION AUTOMOTIVE
Location: Sioux Falls, SD
