Overview
Bilingual Spanish Scheduling Coordinator – Great Opportunity Great Benefits & More! Jobs in Rochester, NY at Confidential
Bilingual Spanish Scheduling Coordinator
Rochester, NY
Become a Healthcare Hero: Join Our Team!
For over 40 years, we have been dedicated to supporting individuals and families across New York State. As a leading home health care agency, we provide both medical and non-medical services throughout Monroe, Ontario, Livingston Counties, and Western NY region.
Our diverse team, including companions, personal care aides, home health aides, and nurses—delivers the essential support that allows our clients to remain independent and comfortable in their own homes. We are committed to the well-being of our staff just as much as we are to the people we serve.
We are looking for an outgoing, assertive, and solution-driven professional with an outstanding work ethic to join our growing team. If you thrive in a fast-paced environment, have the drive to succeed, and a passion for making a difference, we want to hear from you.
The applicant we seek will be responsible for:
- Communicate with multiple patients and their families to determine staffing needs and schedule/coordinate the request.
- Maintain a caseload of 80-100 active cases.
- Utilize reports, and caregiver data provided by the Compliance department, to secure caregivers for staffing.
- Daily monitoring of electronic communication of referrals from contracts, and providing timely status updates.
- Collaborate with marketing staff to increase sale by ensuring that a minimum of 5 new cases are accepted and staffed each week.
- Meet metrics of key performance indicators (KPIs) for Coordination and Branch for visits, missed visits, overtime, calls made, EVV, etc.
- Coordinates, assigns work and communicates directly with caregivers.
- Performs all office functions in compliance with federal, state, and local laws and all policies procedures.
- Communicates with the patients, caregivers, affiliated vendors, and corporate departments as needed.
- Completes documentation accurately, legibly, and timely for office processes and assists in payroll and billing functions to ensure all caregivers are paid timely.
- Will have access to personal health information (PHI) necessary to fulfill the above duties and responsibilities. Will also have access to use and ability to disclose PHI; further defined by each organization/department.
- Performs on-call duty and other duties as assigned by management.
- Maintains knowledge of current regulations for healthcare staffing.
- Follows policy and procedures as directed.
- Bring concerns forward appropriately to the Branch Manager or DPS.
- Work with supervisors and other team members to meet business goals.
- Works to meet financial goals of the office for sales growth and diversity of business.
- Follows pay and bill structures set by the office. Gets appropriate approval for overtime, rewards and/or motivators for caregivers from the supervisor.
To be considered, you must possess the following:
- High School Diploma or equivalent.
- One year of clerical or secretarial experience preferred.
- Experience as a Caregiver preferred but not required.
- Knowledge of office practices and procedures.
- Knowledge of business terminology, spelling, punctuation, and grammar.
- Prepare and maintain accurate records and files.
- Ability to interpret and apply rules, regulations, policies, and procedures.
- Ability to coordinate with other staff, departments, officials, agencies, organizations, and the public.
- Ability to communicate ideas and instructions clearly and concisely.
- Strong working knowledge of computers and related equipment.
- Maintains problem-solving approach under stressful circumstances.
- Promotes an environment of high morale and teamwork.
- Tasks appropriate and timely measures to meet the needs of the patients and caregivers.
- Work is normally performed in a typical interior/office work environment.
- Ability to work a flexible schedule and evening hours as needed.
- Ability to sit in front of a computer for long periods.
- Physical activity is sedentary and may require occasional lifting or carrying up to 10 lbs.
- Bilingual is a plus.
We offer competitive compensation, comprehensive benefits, and opportunities for professional growth within our organization.
Interested candidate please send your resume.
Contact us today to become part of an organization that puts people first.
Equal opportunity Employer
Pay: $50,000.00 – $55,000.00 per year
Language:
- Spanish (Required)
Work Location: In person
Title: Bilingual Spanish Scheduling Coordinator – Great Opportunity Great Benefits & More!
Company: Confidential
Location: Rochester, NY
