Overview
Bilingual Scheduling Coordinator Jobs in Oklahoma City, OK at Peak Behavioral Health
Peak Behavioral Health is seeking a Bilingual Scheduling Coordinator to join our team at our Oklahoma City or Edmond location! We are looking for someone that is positive, personable, and detail oriented.
Peak Behavioral Health has multidisciplinary clinics in Oklahoma that include Psychology, Occupational Therapy, Speech Therapy and ABA. You’ll be part of a collaborative team that provides a unified approach in helping children with autism and other disabilities.
We are an Oklahoma company and pride ourselves on supporting this community. We provide personalized treatment programs and the highest care possible.
Essential Functions:
- Provide the initial warm welcome to all patients and guests.
- Provide excellent customer service by phone, in person and electronically.
- Schedule initial intake and evaluation appointments Behavioral Health Providers.
- Coordinate appointments between clients and Providers.
- Manage Provider calendars and optimize scheduling efficiency.
- Reschedule missed or cancelled appointments and conduct outreach for no-show clients.
- Maintain accurate appointment records within the electronic medical record (EMR).
- Schedule evaluations from the wait list, with the ultimate goal of evaluation schedules filled 3-6 months in advance.
- Scan and upload documents for electronic file storage.
- Maintain all clinical records in accordance with HIPAA.
Qualifications:
- 1+ years of experience in scheduling required (medical scheduling experience preferred)
- Bilingual:
- English and Spanish
- Fluent in both written and verbal communication
- Excellent communication skills with other providers and families
- Must have great problem-solving skills
- Must be highly organized and have a great eye for details
- Proficient in using technology
- Experience with Google Sheets and Google Drive required
- Passionate about helping children and their families
- Bachelor’s degree preferred, but not required
- Experience working with Medicaid, private health insurance, and Electronic Medical Record (EMR) software/systems preferred
The physical demands described here are representative of those that must be met by the Scheduling Coordinator to successfully perform the essential functions of this job.
While performing the duties of this job, the Scheduling Coordinator is regularly required to speak and hear sufficiently to communicate effectively by phone or in person at normal volumes. The Scheduling Coordinator’s vision must be adequate to read correspondence, computer screens, forms, etc. The position requires good manual dexterity. The Scheduling Coordinator is required to sit and use a computer for prolonged periods of time. The position requires the ability to reach with hands and arms; and occasionally requires the ability to stand, walk, kneel, bend, lift and move up to 25 pounds.
Benefits:
- Hourly wage: $16 – $20 per hour, based on experience
- Group Health Insurance, Dental and Vision available
- Short-Term Disability paid 100% by employer
- 401(k) match
- Paid Time Off
- 8 Paid Holidays
- No work on evenings or weekends
- Room for growth
- Be a part of an incredible team
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: $16.00 – $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you willing to work full time at a front desk?
- Are you fluent in English and Spanish – both written and verbally?
Experience:
- Appointment scheduling: 1 year (Required)
Ability to Commute:
- Oklahoma City, OK 73112 (Required)
Work Location: In person
Title: Bilingual Scheduling Coordinator
Company: Peak Behavioral Health
Location: Oklahoma City, OK
