Overview
Bilingual Receptionist / Intake Coordinator (Spanish/English) Jobs in Fleming Island, FL at Cooper & Cooper, P.A.
Job Description
At Cooper & Cooper, P.A., we are a rapidly growing law firm focused on family law and estate planning. We are seeking a bilingual receptionist/intake coordinator to serve as the first point of contact for prospective and existing clients.
This is a client-facing, high-responsibility role that combines front desk operations with intake coordination. You will be responsible for creating a strong first impression while ensuring prospective clients are guided efficiently through the consultation process.
This is not a passive receptionist position. We are looking for someone who is professional, organized, and confident communicating with clients in both English and Spanish.
Key Responsibilities
- Answer inbound calls and respond to inquiries in English and Spanish
- Schedule consultations and manage firm calendars
- Conduct initial client screenings and gather key information
- Follow up with prospective clients to ensure consultations are scheduled and attended
- Greet clients and maintain a professional, welcoming office environment
- Maintain accurate and organized records in our CRM system
- Keep the reception area and consultation rooms clean, organized, and client-ready at all times
- Handle general front desk responsibilities, including mail, document handling, and office coordination
- Support administrative tasks as needed
Qualifications
- Fluent in Spanish and English (required)
- Strong communication and interpersonal skills
- Professional and confident phone presence
- Highly organized with strong attention to detail
- Ability to manage multiple tasks in a fast-paced environment
- Customer service, administrative, or intake experience preferred
- Law firm experience is a plus, but not required
Compensation
- $20.00+ per hour (based on experience)
- Paid time off and holidays
- Opportunity for growth within the firm
Additional Information
This position requires reliability, professionalism, and strong communication skills. The ideal candidate is comfortable interacting with clients, managing multiple responsibilities, and maintaining a high standard of organization in a busy office environment.
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Title: Bilingual Receptionist / Intake Coordinator (Spanish/English)
Company: Cooper & Cooper, P.A.
Location: Fleming Island, FL
