Overview
Bilingual Medical Receptionist Jobs in Saint Petersburg, FL at Dedicated Senior Medical Center – A ChenMed Company
The Front Desk Team Member is a patient’s first contact with ChenMed and as such must provide exceptional customer service. She/he answers the office phones, registers patients and schedules appointments for patients. As a front desk team member she/he greets patients, checks patients in to and out of the medical office and provides basic secretarial support.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
- Interacts appropriately with patients and record information while greeting, checking-in, checking-out or scheduling appointments for patients.
- Utilizes computer programs to add new patients, checks patients in and out, prints out relevant forms for processing, and schedules appointments.
- Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
- Clearly communicates information about ChenMed Medical Associates to patients and other individuals.
- Verifies patient insurance via phone or website and collect any necessary payment for services.
- Other responsibilities may include:
- Maintains the confidentiality of patients’ personal information and medical records.
- Reviews patients’ personal and appointment information for completeness and accuracy.
- Transmits correspondence by mail, e-mail, or fax.
- Other duties as assigned and modified at manager’s discretion.
KNOWLEDGE, SKILLS & ABILITIES:
- Knowledge of ChenMed Medical products, services, standards, policies and procedures.
- Skill in operating phones, personal computer, software and other IT systems.
- Skill in oral communication (Fluent in English required).
- Ability to communicate with employees, patients and other individuals in a professional and courteous manner.
- Ability to pay close attention to detail and to ensure accuracy of reports and data.
- Fluent in English.
EDUCATION AND EXPERIENCE CRITERIA:
- High school diploma or equivalent education required
- Graduation from a nationally accredited Medical Assistant program preferred
- A minimum of 1 year of work experience in a medical clinic or similar environment required
- BLS for Healthcare Providers preferred
Job Type: Full-time
Pay: $18.00 – $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Work Location: In person
Title: Bilingual Medical Receptionist
Company: Dedicated Senior Medical Center – A ChenMed Company
Location: Saint Petersburg, FL
