Bilingual Front Desk Receptionist

About the Company:

Mountain View Pain Center (MVPC) is a premier comprehensive and multidisciplinary pain group committed to relieving pain and restoring patient function and wellness. Our providers are leaders in their fields and our physicians are double-board certified in Pain Medicine. Our patients experience the unique benefits of a dynamic, physician-led, team approach in pain care that is unmatched. Our services include chiropractic care, massage therapy, acupuncture, physical therapy, interventional pain treatments, medication management and regenerative therapy.

Position Summary:

We are looking to hire a new bilingual front desk receptionist for our busy medical office. The ideal candidate is warm, organized, tech-savvy, and thrives in a dynamic, people-focused environment. As the first point of contact for our patients, you’ll be the face of our clinic—setting the tone for a welcoming, professional visit.

Duties and Responsibilities:

• Greet and check in patients and visitors in a courteous, professional manner
• Schedule and confirm patient appointments
• Collect insurance details and co-payments as needed
• Answer incoming calls, checking voicemails, and assist with inquiries or direct them appropriately
• Make outbound calls to reschedule missed or canceled appointments
• Scan and upload patient documents accurately and efficiently
• Other duties as assigned.

Schedule:

• Monday to Friday
• Clinic Hours: Monday-Thursday 9:00am-6:00pm, Friday 8:00am-1:00pm
• No weekends

Work Location: In person, 100% onsite

Pay range: $18.50-$20.00/hr

Minimum Experience & Qualifications:

• High School diploma or equivalent
• 1- 3 years of Customer service experience
• Must have proficient computer/typing skills
• Friendly, professional demeanor with excellent communication skills
• Bilingual required – English and Spanish speaking
• Prior experience in healthcare or administrative roles preferred