Overview
Benefits Administrator Jobs in Vancouver, British Columbia, Canada at STRIVE Recruitment Inc.
ABOUT USSTRIVE is a Vancouver based recruitment firm offering recruitment solutions in the specialist areas of Accounting Finance, Corporate Administration and Operations. We are passionate about recruitment at STRIVE and commit to offering an upfront, genuine and consultative approach to everything we do-which is a big reason as to why we have been successful. Our proactive recruitment approach allows us to uncover high calibre professionals for niche, specialized and what are often regarded as “hard to fill” roles.
At the same time, our simple philosophy recognizes the need to fully understand every client and candidate’s motivations, requirements and objective.
THE ROLEWe are partnering with a well-established organization that provides administrative services in support of employee benefit and retirement programs. They play a key role in delivering health and pension-related services to a large and dedicated member group across British this role as Benefits Administrator, you’ll support a
collaborative team
focused on delivering high-quality pension and benefits services. Reporting to the Manager, Benefits Administration, you’ll work in a
dynamic
,
fast-paced environment
where
attention to detail
and client
service excellence
are key.
This is an excellent opportunity to gain
hands-on experience
in a specialized sector and contribute to
impactful
member services.
RESPONSIBILITIES
· Monitoring, answering, and forwarding questions from members to ensure timely responses
· Verifying claim information, returning incomplete claims with appropriate instructions to clients, distributing claims to staff for processing
· Completing personal information changes as requested by clients
· Preparing benefit mailouts, including weekly benefits cheques, monthly/annual pension statements, and member communications.
· Providing member earnings information to Work Safe BC, as required
· Processing (logging, sorting, distributing, scanning) incoming and outgoing mail daily
· Assist in the processing of leave of absence requests for eligible members, where requested
· Assist in processing dental and health claims, or other administrative functions, where requested
· Drafting and mailing monthly status change notifications to members
· Support in managing office supplies within the established budget, managing invoices to ensure prompt payment
· Support in ensuring office machinery is properly maintained and functioning
· Providing general administrative support to the WEBC team as required
· Maintaining complete and accurate files
· Maintaining confidentiality of all documents and information related to member claims, including the physical security of documents and files.
REQUIREMENTS
· Minimum two years of experience in an administrative role that includes customer service
· Can do attitude, a strong team player.
· You are an energetic
service-oriented
representative looking for an opportunity to build a career within the benefits and pension field.
· You are known for your exceptional people skills and a customer focused outlook.
· You are an ambassador and team-player, understanding that you your actions impact not just customers but also the team members you work with.
· You are excited to contributing to an environment where the benefits and pension teams work collaboratively.
· Excellent working knowledge of Microsoft office applications
· Proficient with formula calculations both manually and in excel
· Interest in completing benefits administration training (e.G. CEBS designation) is preferred
Title: Benefits Administrator
Company: STRIVE Recruitment Inc.
Location: Vancouver, British Columbia, Canada
Category: Administrative/Clerical (Office Administrator/ Coordinator, Data Entry, Business Administration)
