Overview
Back Office Executive Jobs in Kolkata, West Bengal, India at PNB MetLife India Insurance Co. Ltd
Title: Back Office Executive
Company: PNB MetLife India Insurance Co. Ltd
Location: Kolkata, West Bengal, India
Job Description
This job is provided by apna.co A Back Office Executive is responsible for managing and supporting the administrative and operational functions of a business, typically working behind the scenes to ensure that everything runs smoothly. Here’s a typical job description:
Job Title: Back Office ExecutiveKey Responsibilities:
Data Entry And Management
Accurately input data into the company's database or software.
Maintain and update records, ensuring they are kept current and accurate.
Documentation And Filing
Prepare, organize, and maintain various documents and files (physical or digital).
Ensure proper filing and easy retrieval of documents.
Communication Support
Handle incoming and outgoing communication, including emails, phone calls, and letters.
Communicate with vendors, clients, and internal departments as needed.
Report Preparation
Prepare reports, summaries, and presentations for internal teams or management.
Assist with research and compiling information for reports.
Customer Service Support
Respond to customer inquiries or requests that are routed to the back office team.
Resolve issues or forward them to the relevant department or person.
Inventory Management
Track office supplies and inventory.
Place orders for new supplies as needed.
Team Coordination
Coordinate with other teams (like front office or operations) to ensure seamless workflow.
Assist in project management or administrative tasks for different departments.
Process Improvement
Identify inefficiencies or areas for improvement in internal processes and suggest solutions.
Compliance And Security
Ensure that all company policies and procedures are followed, particularly in terms of documentation and data security.
Miscellaneous Administrative Tasks
Handle any additional administrative tasks as required by the company.
Required Skills and Qualifications:High school diploma or equivalent; a bachelor’s degree is often preferred.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to handle confidential information with discretion.
Good communication skills, both written and verbal.
Time management skills and ability to prioritize tasks effectively.
Problem-solving abilities and adaptability to changing tasks.
Previous experience in a back-office role or administrative support is a plus.
