Overview
Assistant Manager Administration Jobs in Plaines Wilhems District, Mauritius at Deloitte
Title: Assistant Manager Administration
Company: Deloitte
Location: Plaines Wilhems District, Mauritius
What impact will you make?
Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you will find unrivalled opportunities to succeed and realise your full potential.
The Team
As part of the Administration team, the Assistant Manager plays a crucial role in coordinating and overseeing administrative operations, financial controls, and the consistent delivery of services across the department. The role requires close collaboration with Administration, Finance, IT, Risk & Brand Reputation teams, as well as other internal and external business stakeholders.
Work you will do
- You will support and oversee Deloitte administration services across Travel Desk, Vendor Management and Events, Catering & Hospitality. The role combines operational leadership with strong financial management, governance, stakeholder coordination, and people management.
Vendor Management & Contract Governance
- Manage the full vendor lifecycle: onboarding, performance monitoring, renewals, and offboarding in accordance with governance requirements.
- Maintain a preferred supplier list and ensure service quality through defined SLAs/KPIs and periodic performance reviews.
- Lead vendor negotiations (commercial terms, service levels, and pricing) to drive value, quality, and risk mitigation.
- Ensure compliance with vendor due diligence, documentation, and audit requirements (e.g., insurance, certifications, data/security clauses where applicable).
- Handle vendor escalations, dispute resolution, and corrective action plans.
Procurement & Purchase-to-Pay (P2P)
- Coordinate procurement activities: sourcing, quotations/RFQs, bid comparisons, approvals, PO creation, and goods/services receipt confirmations.
- Enforce procurement policy adherence, segregation of duties, and approval workflows.
- Monitor spend categories and identify opportunities for cost optimisation and standardisation.
- Maintain accurate procurement records, support periodic audits, and ensure timely invoice processing with Finance/AP.
Department Budgeting / Forecasting / Actuals / Cashflow
- Support annual budgeting and periodic forecasting for the Administration cost centre(s).
- Track actuals vs budget, identify variances, and prepare commentary and corrective actions.
- Support cashflow planning and proactive commitment tracking (e.g., open POs, planned events, contract renewals).
- Produce monthly reporting packs/dashboards for leadership, including spend analytics and key trends.
- Partner with Finance to ensure accurate cost allocations, accruals, and timely month-end activities.
Travel Desk Operations
- Oversee day-to-day travel desk activities including flight bookings, accommodation, ground transportation, and travel itineraries.
- Ensure adherence to travel policy, cost controls, and preferred supplier usage.
- Support traveller experience and manage urgent travel changes, cancellations, and escalations.
- Coordinate with Risk/Compliance on travel advisories and required documentation (visas, approvals, insurance) as applicable.
Events Management, Hospitality & Catering
- Plan and execute internal and external events: logistics, vendor coordination, budgeting, and on-site support.
- Manage hospitality standards and ensure consistent service delivery aligned with firm expectations.
- Coordinate catering requirements for meetings, trainings, leadership visits, and client events, balancing quality with cost-effectiveness.
- Ensure health & safety and venue-related compliance requirements are met for events and hospitality activities.
- Conduct post-event reviews to assess outcomes, supplier performance, and improvement opportunities.
Operational Excellence & Stakeholder Management
- Act as a key point of contact for administrative services, ensuring responsive and professional stakeholder support.
- Drive process improvements (digitisation, standard operating procedures, service catalogues), and implement efficiency initiatives.
- Maintain accurate documentation (SOPs, trackers, vendor files, procurement logs) and ensure audit readiness.
- Coach and supervise admin coordinators/officers where applicable; allocate workloads and ensure service coverage.
Skills & Competencies
- Strong commercial acumen: sourcing, negotiation, vendor governance, and cost optimisation.
- Budgeting and financial tracking capability; comfort with forecasting, variance analysis, and dashboards.
- Proven operational planning and execution skills (travel, events, hospitality).
- Excellent stakeholder management and service orientation in a fast-paced professional environment.
- High attention to detail, strong documentation discipline, and risk/control mindset.
- Strong communication skills (written and verbal); confident with senior stakeholders and vendors.
- Ability to handle multiple priorities, manage ambiguity, and deliver under tight deadlines.
- People management/coaching capability (where applicable).
Qualifications & Experience
- Bachelor’s degree in Business Administration, Supply Chain/Procurement, Finance, Hospitality, or a related field (or equivalent experience).
- 5–8 years of experience in administration/operations within a corporate/professional services environment, with exposure to procurement and vendor management.
- Demonstrated experience supporting budgeting/forecasting and producing management reporting.
- Experience coordinating travel operations and events/hospitality services.
- Certifications (advantageous): Procurement (e.g., CIPS), Project Management (e.g., PRINCE2/PMP), or Finance fundamentals.
