Overview
Appeals Board Office Technician Jobs in San Francisco County, CA at California Department of Industrial Relations
Title: Appeals Board Office Technician
Company: California Department of Industrial Relations
Location: San Francisco County, CA
Job Description And Duties
Under the general direction of the Legal Support Supervisor I,the Appeals Board Office Technician performs a variety of advanced journey level clerical and general office duties for the Workers' Compensation Appeals Board's (WCAB), Reconsideration Unit, such as processing incoming cases, managing statistics, entering date, creating statiscal reports, handling incoming and outgoing mail, and maintaining and disposing of confidential files in line with the Department of Industrial Relations' (DIR) records retention policy.
Duties include, but are not limited to (please refer to Duty Statement for full description of duties):
- Case processing and management.
- Preparation of Reports.
- Attend to WCAB Public Window/Receptionist.
- Mail services.
- File services.
- Other related duties or special assignments as assigned.
The minimum requirements are defined in the Class Specification for Office Technician (Typing).
This posting may be used to fill future vacancies in accordance with 2 CCR
- 249.3
To be considered for this Office Technician (Typing) job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin:
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2012
You will find additional information about the job in the Duty Statement .
Working Conditions
This position is located at: 455 Golden Gate Avenue, Suite 9328, San Francisco, California.
This is a full-time position at the WCAB, located in an office environment in the 14-story State office building. This unit is currently located on the 9th floor. The incumbent works in a cubicle in close proximity to others. The position requires work extensively on computers, scanners, copiers, telephones, and/or shredders as necessary for processing work, drafting email communication, and other purposes. Reasonable accommodation is available to qualified employees with disabilities. Teleworking per DIR policy is available. Being in a stationary position for long periods of time.
The hours are usual business hours, Monday through Friday, 40 hours per week.
Special Requirements
- The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.
The incumbent is expected to maintain confidentiality at all times due to the access to sensitive information and the nature of the work performed. The incumbent must have the ability to follow the policies and procedures of the WCAB, work with staff at all levels, be dependable, and communicate effectively to complete work assignments. The Office Technician (Typist) must type at least 40 wpm.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 5/20/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Industrial Relations
Cert Mailing Address Sacramento
Attn: Certifications Unit
1416 9th Street, 13th Floor
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Industrial Relations
Cert Drop Off Address Sacramento
Human Resources/Certs Unit
1416 9th Street, 13th Floor
Sacramento , CA 95814
08:00 AM – 04:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
