Overview
Animal Hospital Receptionist Jobs in Upland at Brea Regional Animal Hospital
Veterinary Receptionist / Client Service Representative
Foothill Animal Hospital – Upland, CA
Foothill Animal Hospital is seeking an experienced Veterinary Receptionist to join our team on a part-time basis, with the opportunity to transition into a full-time position for the right candidate.
We are proud of the positive, supportive culture we’ve built. Our team enjoys working together, helping one another, and creating a welcoming environment for both clients and staff. We work hard, care deeply about our patients, and still find time to enjoy the day with a few laughs, snacks in the break room, and an occasional donut. If you’re looking for a hospital where teamwork, respect, and a positive attitude matter, we’d love to meet you.
This position is expected to grow into a full-time opportunity for the right candidate who demonstrates strong performance, reliability, and commitment to our team.
This role is best suited for a candidate who already understands the daily workflow of a veterinary hospital, can anticipate the needs of doctors and technicians, and is comfortable managing client communications in a fast-paced medical environment.
Veterinary hospital reception experience is required. Applicants without prior experience working in a veterinary hospital will not be considered.
Responsibilities
- Provide exceptional client service in person and over the phone.
- Schedule appointments and manage patient records accurately.
- Support doctors and medical staff by facilitating efficient patient flow.
- Communicate clearly regarding appointments, treatments, estimates, and hospital protocols.
- Maintain a professional, positive, and compassionate demeanor with clients and team members.
- Follow hospital policies, medical directives, and established procedures.
- Maintain confidentiality and professionalism at all times.
- Maintain a clean and organized reception and lobby area.
- Reliable attendance and punctuality are essential.
Qualifications
- Minimum 2 years of veterinary hospital receptionist experience preferred.
- Strong understanding of veterinary hospital operations and workflow.
- Experience with veterinary software systems; DaySmart experience is a plus.
- Excellent communication, multitasking, and organizational skills.
- Comfortable using computers, tablets, scanners, printers, and multi-line phone systems.
- Ability to work independently, think critically, and take initiative.
- Bilingual candidates are encouraged to apply.
Important
This is not an entry-level receptionist position. We are seeking candidates with previous veterinary hospital experience who understand veterinary terminology, appointment flow, client communication, and the pace of a busy medical practice.
Applicants without veterinary hospital experience should not apply.
Application Instructions
To be considered, please include the names of the veterinary hospitals where you have worked, your position title, and the dates of employment.
We are looking for team members who are customer-focused, dependable, professional, and committed to providing outstanding service to both our clients and patients.
Pay: $18.50 – $25.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
Application Question(s):
- Do you want to work Saturdays?
- Are you looking for part-time or full time?
Experience:
- Receptionist: 2 years (Required)
Language:
- Spanish (Preferred)
Work Location: In person
Title: Animal Hospital Receptionist
Company: Brea Regional Animal Hospital
Location: Upland
