Overview
Adminstration Assistant Jobs in Heidelberg, Victoria, Australia at CJM Accountants Pty Ltd
Title: Adminstration Assistant
Company: CJM Accountants Pty Ltd
Location: Heidelberg, Victoria, Australia
After many wonderful years with our firm, our much-loved receptionist is retiring, creating a rare opportunity to join our friendly and supportive team.
At CJM Accountants, we pride ourselves on building long-term relationships with both our clients and our team. We are a well-established and growing accounting practice based in Heidelberg, providing taxation, accounting and business advisory services to individuals and small to medium-sized businesses.
We are looking for a warm, organised and proactive Administration Assistant who enjoys helping people, thrives in a busy office environment and takes pride in delivering exceptional customer service.
If you enjoy variety, love being the person who keeps everything running smoothly, and are looking for a long-term career with a supportive team, we'd love to hear from you.
About the Role
As the first point of contact for our practice, you will be the welcoming face and voice of CJM Accountants. You'll play a vital role in ensuring our office operates efficiently while providing administrative support to our accounting team.
Your responsibilities will include:
- Welcoming clients and visitors with a friendly and professional approach
- Answering and directing incoming telephone calls
- Managing incoming and outgoing mail, emails and correspondence
- Maintaining accurate client records and performing data entry
- Assisting with new client onboarding and administration
- Creating and managing jobs within our practice management software
- Supporting accountants with workflow and administrative tasks
- Collating financial statements, income tax returns and other client documentation
- Managing electronic filing and document administration
- Processing and forwarding ATO correspondence to clients
- Assisting with ASIC annual reviews, company and trust documentation, and maintaining corporate compliance records (training provided)
- Liaising with clients, the ATO, ASIC, SRO and other key stakeholders
- General office administration and support for the wider team
- Maintaining kitchen and office presentation
- Providing direct administrative support to the Director, including managing priorities, coordinating tasks, preparing documents, following up on actions and assisting with day-to-day workflow requirements
- Working closely with our Practice Manager and assisting with a variety of administrative projects as required
About You
We're looking for someone who is organised, approachable and enjoys working with people.
Ideally, you'll have:
- A friendly, professional and confident manner
- Excellent communication skills, both written and verbal
- Strong organisational skills with exceptional attention to detail
- The ability to prioritise multiple tasks and meet deadlines
- Strong computer skills and proficiency across the Microsoft 365 suite, including Outlook, Word, Excel and Teams
- A positive attitude and a willingness to help wherever needed
- The ability to work both independently and as part of a close-knit team
Previous experience in reception, administration or customer service is highly regarded.
Experience within an accounting practice or professional services environment, along with exposure to Xero Practice Manager (XPM), Suitefiles and NowInfinity, would be advantageous but is not essential, as full training will be provided.
Why Join CJM Accountants?
We're proud of the culture we've built. Many of our staff have been with us for years because we genuinely value our people.
We offer:
- A welcoming, supportive and family-oriented team
- Comprehensive training and ongoing mentoring
- A stable, long-term career opportunity
- Modern cloud-based systems and technology
- A diverse and interesting client base
- Opportunities to learn and develop new skills
- A workplace where your contribution is recognised and appreciated
Apply Now
If you're looking for a rewarding administration role where no two days are the same and you enjoy being part of a friendly, professional team, we'd love to hear from you.
