Overview
Administrative Support Assistant Jobs in Hyannis, MA at Community Action Committee of Cape Cod & Islands
Position Summary
CACCI/Child Care Network (CCN) seeks a detail-oriented Administrative Support Specialist to provide customer service and administrative support to families seeking early education and care services. This position plays a key role in supporting daily program operations through information and referral services, database management, recordkeeping, social media updates, and general office support.
Essential Responsibilities
- Provide professional customer service and information/referral assistance to families and community members.
- Connect families with early education resources and community programs, including Head Start, WIC, and Early Intervention.
- Maintain accurate records and perform data entry in agency databases.
- Prepare basic reports and assist with special projects.
- Update and maintain social media platforms and website content.
- Maintain family, provider, and program documentation in accordance with agency policies and confidentiality requirements.
- Assist staff with administrative functions related to child care financial assistance programs.
- Perform general clerical and office support duties.
- Learn and utilize agency software systems to support program operations.
- Interact with families, providers, coworkers, and community partners in a professional, confidential, and culturally responsive manner.
Qualifications
- Associate degree (preferred) in Child Care Management, Human Services, Business Administration, or a related field; or equivalent education and experience.
- Strong communication and customer service skills.
- Proficiency with Microsoft Office and general computer applications.
- Ability to learn new software and manage multiple tasks effectively.
- Strong organizational skills and attention to detail.
- Spanish or Portuguese language skills preferred
Interested candidates should submit cover letter and resume to Debbie Maranhas at [email protected] by noon on Friday, July 31, 2026 . No phone calls, please.
Pay: $23.99 per hour
Work Location: In person
Title: Administrative Support Assistant
Company: Community Action Committee of Cape Cod & Islands
Location: Hyannis, MA
